Mother Dairy Complaints & Reviews

I live in signature view apartment, dr. Mukherjee nagar, new delhi which is barely 200m away from safal store at batra cinema.

I am a regular customer of mother dairy products and was a satisfied customer too until before today's morning unchivalrous event.

I went to above said store on 27.03.2017 at 6:30 in the morning. To buy 1 liter of toned milk and in return handed 3 currency notes of rupees 10 and coins of denomination 10 and 2 rupees. The cashier stopped me and told me to take back the 10 rupees coin as it was a "fake" coin and demanded 10 rupees in return.

I was perplexed and asked on what grounds he is saying so. He said he saw on tv that specific type of coins are discontinued and fake. I replied that the rupee symbol which he was talking about was introduced in 2011 and the coin i tendered was of year 2010 and completely legal. He refused to hear my argument and became rude. I even opened my mobile to show him that it was a mere rumour ands showed a news report of the times of india and as per rbi guidelines he may face legal action of not accepting the money. He became more ill-mannered and openly said to go for any legal action but will not accept the 10 rupee coin.

As a responsible citizen of india and a regular customer of mother dairy, i wish to say that proper guidelines should be given to vendors and cashiers at your outlets. I was thrashed verbally in the morning even when i showed truth to the rumour. Mother dairy caters the need of lakhs of people of everyday and supply on the basic requirement for daily consumption that is milk.

Luckily i had another so called "valid currency" as per the unruly and threatening cashier and was able to secure my quota of milk but, what if someone in dire need of milk was not allowed to get milk just because the coin was not suited to the cashier. I hope suitable action will be taken in this regard.

That the introductory offer of free mishti doi on downloading the mother dairy ap at Mother dairy booth No. 926 was though effectively copied and noted by the owner of the said booth adjoining CCA School in Sector 4 Gurgaon but he has been dishonest for such a petty thing. In this manner, he is involved in cheating innocent people by not passing on the benefit of the introductory scheme offers like in my case, the offer of free mishti doi has though been shown to have been passed on to the consumer but has been denied on the pretext of his aps being not functional. It is shocking that despite repeated visits for the last 6 days (the one week offer was to expire on 22.03.2017), the booth owner has been denying the claim on flimsy pretexts. Please take necessary action. Rgds! Tilak (M) [protected]

Seller is not good talks rudely and abusesd to their customers.
He don't have manners how to talk to customers. Very annoying nature.
He s from hariyana always he abuses in own language. He don't have sense how to talk females and elders.
This is to request kindly look into this matter asap.
Addrss mother dairy booth mandir marg
Near cng petrol pump

Please check the attachment, this is how the milk packet is looking now even before the expiry date. i.e 17 Mar 2017

We purchased this packet yesterday and kept in Refrigerator. but today when try to use it, it became like this.

What kind of milk you are preparing!, You have no concern of customer's health. this is ridiculous and not acceptable, we are going to give this pack to Health Department and Consumer court and trying to contact media also.

Respected sir/mam
My name Naval Kishor IC No 29680
Six months ago I was Open mother Diary shop
So I have requirement Dfreeze . many times i have told to
your sales head. but no arrangment they do
I request to you please arrangement dfreeze
Thanking you
Name naval kishor
Add shop no 13 b vijay park
Naya Bazar Najafgarh
New delhi 110043

Dear sir/ madam, i am a regular customer of mother dairy. The toned milk vending machines (one litre and sometimes 1/2 ltr also) of booth number 579 u&v block shalimar bagh, delhi has not been operational for last fortnight.It is pertinent to mention that sometimes the one litre vending machine malfunctioned during the operational period.Please do needful to operationalise that machine.

Thanking you in anticipation

Yesterday at 7 Pm when I go to the booth no 754 Vasundhara Enclave Delhi to purchase milk but the booth owner refused to give me milk he said that milk is not available and you are not my regullar costumer & I will not give you milk.when there was a milk van standing outside the booth and there was a huge stock of milk in the Booth.
If company do not listen my complaint, I will take other serious step against the booth owner.

I bought mother dairy ghee, and the next day when I opened it I found 2 steel spoons inside the ghee.I don't know why such a careless and reckless act done by such a reputed company.In future I never think to buy mother dairy ghee again.If Your company do not listen to my complaint I will complaint to the Food corporation of India and consumer grivience cell.I want response as soon as possible from your company.

This is complaint against booth no. 728 in situated in Balco market patparganj delhi-110092…
They refuse to give the milk when there is 5 minutes left In closing time at night.
I was there at 9:55 pm on 28/02/2017 and the shutter is open with the person standing there in the booth and they yelled very rudely we will not give anything we are getting late and said to go complain wherever you want to.

From Dated 25/02/2017
Aurobindo Nandi I.O.F.S.
Additional D.G.O.F. & Member ( RETD.)
ORDNANCE FACTORY BOARD
MINISTRY OF DEFENCE, KOLKATA
To
Grievance Cell
Mother Dairy Customer Care
SUB : COMPLAINT AGAINST OWNER OF MOTHER DAIRY SHOP, CHINAR PARK, RAJARHAT
Sir,
After retirement from Govt. service I have settled in Chinar Park, Rajarhat. For my requirement of milk I have been purchasing Mother Dairy milk from the above mentioned shop. The owner of the shop has been behaving rudely with me from the very begining whenever I had gone to his shop. I thought that this may be his attitude and it will change with time. But this has not happened and the reasons came to light today i.e. 25/02/2017 when I had not gone to purchase milk from his shop.
When I asked for two packets of milk of Mother Dairy he said that he will not give milk to me. I pointed to him that milk was available and he should give it to me. Hhe said that the milk was for some Orphanage. Just before I asked for milk he had sold twenty packets of milk to an owner of a nearby tea stall but he could not give me two packets of milk to a regular customer. When I pointed this to him he told me that this was his prerogative and will not give the milk to me. He further told me that I can make a complaint against him and he is not bothered as he can manipulate with the Mother dairy authorities as he is politically connected.
He further told me in front of other purchasers and his wife that since I am not member of his association and do not belong to his political party i.e. C.P.M. he will not give me milk.
As a Retired Govt. Officer and senior citizen I do not agree to his views of joining an association or political party. I do not know know from where I will get Mother dairy milk as there is no other nearby shop which sells Mother dairy milk.
I shall request the Mother dairy Authorities to investigate in the matter as to whether it is necessary for me to become a member of Chinar Park Association and a member of a political party like C.P.M. to get milk from a Mother Dairy Shop. If not, then the license of this shop owner should be cancelled and given to a decent person who can behave properly and upheld the dignity of Mother dairy and its products.
I am suffering from unnecessary harassment and insults from this shop owner. I sincerely hope Mother Dairy authorities will mitigate my problems.
Thanking you,
Yours sincerely

AUROBINDO NANDI
SYMPHONI ENCLAVE
FLAT NO. 2/3/C, CHINAR PARK, RAJAHAT. KOLKATA 700157
Mob : [protected]
TEL : 25709127
e-mail : aurobindo.[protected]@gmail.com

I have bought milk from mother dairy booth 702 today in the morning by using paytm because I have received a message from paytm company that there is an offer of 100% cashback on purchasing of mother dairy products from mother dairy on the occasion of mahashivratri by using paytm but I have received 5% cashback only.So please resolve my problem. Thank you

Today's supplied milk of Mother Dairy tasted completely like soap water, initially while drinking tea, I noticed the taste, threw away the tea. Later while drinking milk had forgotten about the tea, but as soon as I drank 2 sips of milk, felt like vomiting due to detergent taste.
I have preserved the sample and milk packets, but in India its so difficult to take on such big companies

The shopkeeper of mother dairy booth no.752
argues a lot with people and he doesn't know anything about products. He doesn't anything about PATYM money transfer. He always waste time of consumers by telling annoying stories.
He argues with women and ignores consumers when they come to the booth for buying something. He doesn't know how to use a calculator and doesn't know calculation. He add harmful adulterants into the products send to the booth by the company. It's a humble request please fire him as fast as possible
Thanking you

Mother dairy booth no. - 18803
Sector 47, Noida (UP)

The person is overcharging 2% extra on payment done by paytm. He started doing this from today while no where else extra amount is being asked on using paytm.

Why are we being overcharged??

Kindly provide clarification on this. And resolve this issue. Let your consumers know on what all modes of transaction will we be overcharged? What is the meaning of going digital if we'd have to pay more??

Also, why am i asked to write an essay of 350 words on my complaint? The dialog box says be it 350 words or more or else the complaint wont attract attraction. Am I supposed to be direct or make a book out of it, to attract you??

I M aakarshan Sinha living in green field colony want to say that I am the owner of the grocery shop and i have taken a fridge from mother dairy after paying security.I am calling Anand Jha from last 2 years for replacing my fridge due to damage from the delivery time. But he is not taking any action from his sideAt last i request u to repalce it otherwise it will not be my responsibility As mother dairy and his officials will be responsible for it.
Thank you
AAKARSHAN SINHA
[protected], [protected]

Hi,

Yesterday evening dated January 28, 2017 i went to mother dairy along with my nephew (8 Years) on Booth no. 89 Dakshin Puri, Dr. Ambedkar Nagar, New Delhi-110062. And when my Nephew inset the coin the milk didn’t comes reason being my nephew press the lever for milk. But the milk booth operator starts shouting to the child and treats like animal baby. I said him don’t shout the milk not comes reason being the child press the lever. He said ye machine kharab ho gayi to kya iska baap thik karayega and stars fighting with me. I said i will log the complaint to Mother Dairy office he said janha jana hai mera koi kuch nahi bigad sakta. This is not the first time he always very unpleasant, discourteous and disrespectful to interact with. Hoping a action as earliest as possible and revert back the feedback.


Regards
Sudhir
[protected]
[protected]

Dear Sir,
Today in the evening I along with my mother went to mother dairy booth no. 823 Sector 25 Noida wherein the concessionaire was keeping eggs on the booth Counter. After taking 1 litre toned milk I requested the booth concessionaire not to keep eggs in the booth as we use milk for worship purposes also. The concessionaire said I can keep whatever I wish and got irritated on my request and started abusing me along with my mother and asked us to do whatever we can. He said that he has big contacts and started shouting on me and my mother. He said that you complaint to anyone but nothing will happen to me. Such was his behaviour.

This is to inform the concerned authorities that operator of mother dairy booth no 80125 at dwarka sector 11 apartments is always very unpleasant, discourteous and disrespectful to interact with. He would always blame the mother dairy for any issues related to fruits vegetables or others. For eg use paytm as promoted by mother dairy can't be availed with for several silly reasons from him

He would never be willing to go an extra mile to cheer the customer.

Would appreciate if appropriate action is taken against him.

Regards
Himanshu giri
C52 seema apts plot no 7
Sector 11 dwarka
New delhi 110075

On 27 December 2016, I purchased the 1.5 liter of cow milk and Rs. 10 vanila cup. I gave Rs 100 note to the vendor and he gave me Rs. 10 coins and all of them were fake.
I didn't notice the currency at the same time because of last 10 year trust on mother dairy both, RBI Colony in Sarojini Nagar. This is very unethical action done by mother Dairy.

Hi there, this is an IES officer, Indian railways. Since the market is growing exponentially and the first motto of any company would be customer oriented services.

so, since i am living single, i need a glass of milk(~250ml) in night. but for that i have to purchase the 500ml packet and the rest of milk get wasted.

can u launch a mini package of milk with 250ml qty. #promoting 1 glass of milk for every citizen per day. It will be cheaper for "Indian" costomer too.

thank u
[protected]@gmail.com