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Mother Dairy Complaints & Reviews

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Updated: Oct 13, 2026
Complaints 954
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359
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Mother Dairy reviews & complaints page 38

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N
narenderkhan
from Agra, Uttar Pradesh
Nov 3, 2016
Resolved
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Resolved

Address: Sonipat, Haryana, 131001
Website: [email protected]

Mother dairy booth which is situated in front of gate no.2 gtb metro station have provided open milk by manual way in place of through machine at evening time .there may be a chance of adulteration in milk, which cause hazardous heath related problem .so I have informed to authority to take an appropriate action .because prevention is better than cure.Advocate narender kumar .
Jan 5, 2017
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Mother Dairy Customer Care's response
Dear Narender,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
Verified Support
Nov 30, 2016
Mother Dairy Customer Care's response
Dear Narender,

We had requested your contact details, yet to receive the same, thereby we are closing this complaint.
But you can call us on[protected] or mail us at consumer.[protected]@motherdairy.com to register your complaint.

Regards
Mother Dairy Team.
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    A
    Akashay101
    from Noida, Uttar Pradesh
    Oct 31, 2016
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201011
    Website: Mother dairy

    The current people employed at the mother dairy shop in surya nagar, ghaziabad, u.p.-201011 are not showing genuine behaviour. They are quoting wrong prices of the products and thus are making profits for themselves. Also they are selling expired products.
    There are many instances when they have have taken higher amount from the buyers and have later claimed that they took less amount. They are absolutely cheating the buyers.
    These issues have now become regular
    and many people have been complaing for this.
    Therefore it's a request from you to kindly resolve this issue at your earliest convenience.
    Jan 7, 2017
    Complaint marked as Resolved 
    Mother Dairy customer support has been notified about the posted complaint.
    Verified Support
    Nov 03, 2016
    Mother Dairy Customer Care's response
    Dear Akashay,

    We regret the inconvenience caused. You are requested to forward us your

    Contact details (telephone no.),

    And we will get back to you at the earliest to make sure necessary action is taken.

    Regards,
    Mother Dairy Team
    Verified Support
    Nov 30, 2016
    Mother Dairy Customer Care's response
    Dear Akashay,

    We had requested your contact details, yet to receive the same, thereby we are closing this complaint.
    But you can call us on[protected] or mail us at consumer.[protected]@motherdairy.com to register your complaint.

    Regards
    Mother Dairy Team.
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      A
      Ankit_23M
      from Gurgaon, Haryana
      Oct 19, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110019
      Website: www.motherdairy.com

      Hi, i am residing in kalkaji since 27 years and want to bring to your notice about mother dairy milk booth no-77 (alakanda market). the service man or the owner of this booth is extremely rude and doesn't have manners to talk to consumers. mostly he gives written slips instead of change for the money and later denies to accept them. moreover if you'll go at the shop with that slip in return they'll give u another slip or same or lesser value stating that don't have change. at times the slips loses its ink or gets fade away with time or sometime the piece of paper gets torn or not in proper shape to recognize as a consumer it become impossible at times to keep those slips intact as most of the people have kids, they play with it and forget or misplace it. also the quality of milk has decreased in terms of the texture. thin milk is what most people have complaint to them personally but no action is taken. kindly look into the same immediately as there is a lot of competition in the market.
      Dec 4, 2016
      Complaint marked as Resolved 
      Mother Dairy customer support has been notified about the posted complaint.
      Verified Support
      Oct 20, 2016
      Mother Dairy Customer Care's response
      Dear Ankit,

      We regret the inconvenience caused. You are requested to forward us your

      Contact details (telephone no.),

      And we will get back to you at the earliest to make sure necessary action is taken.

      Regards,
      Mother Dairy Team
      Verified Support
      Nov 03, 2016
      Mother Dairy Customer Care's response
      Dear Ankit,

      You can send your contact details at consumer.[protected]@motherdairy.com and our team will get in touch with you to resolve your issue at the earliest.

      Regards,
      Mother Dairy Team.
      He does it know the price of the product which is supposed to purchases daily.
      Then why he did not brings change.
      Mother dairy people don't have factory for change.
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        N
        nitinsardana
        from Noida, Uttar Pradesh
        Oct 7, 2016
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 122002

        Sir mother diary booth no 981 is buying stuff from outside market and selling at his booth which is illegal and a big crime .second thing there is rate variation.I have seen many fruits and vegetables which is not the brand of mother diary.I spoke with ur officers but they all are involve in it.this booth is in gurgaon heritage city.the man who is running this booth he says nobody can stop us even mother diary officers also this is because o[censored]r officers irresponsibility. pls send ur team in early morning by 7 then you will get the reality .both officers involve with them.my no is [protected]
        Dec 8, 2016
        Complaint marked as Resolved 
        Mother Dairy customer support has been notified about the posted complaint.
        Verified Support
        Nov 03, 2016
        Mother Dairy Customer Care's response
        Dear Nitin,

        We hope our representative has met you personally and explained the details. Hope you are satisfied with the response.

        Regards,
        Mother Dairy Team.
        I bought mother diary full cream milk of rs 25 pkg no. (20) 09 NOV 16 PZ2F
        and I found live worm in milk. This is horrible. I always believed on package milk I used it daily and purchased from local shopkeeper. Can we use such type of products for our children? I will not use in future.
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          D
          D Bin
          from Mumbai, Maharashtra
          Sep 24, 2016
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          Address: 201 301
          Website: www.motherdairy.com

          I had registered complaint against underweight Milk & Curd to MOTHER Dairy customer care[protected]. The complaint no are 344963 & 349353. the complaint was registered in the month of AUGUST. The executives visited & took the pouch of curd and promised me to compensate 8 Kg of curd. Now they have closed the call saying that customer doesn't have show the proof.

          They have not yet visited for MILK. I again got a new CURD pouch o[censored]nderweight. I tried to register the complaint but they are not registering a complaint against it and says it will treated as single case as curd case is already registered before.

          Not solving or compensating me. I get repeatedly underweight items from them. It is around 5th time that i am getting underweight packing. Executives are not afraid of consumer court and asked me to complain anywhere I can.

          Not providing the senior executives number & if arranged, asks me to follow escalation matrix, which they never provide accept the customer care number.

          Very frustrated, Cheating me for the last 8 years as I am using Mother Dairy Milk & Curd which I never weight & they might be underweight as per myexperience.
          Mother Dairy customer support has been notified about the posted complaint.
          Customer with the records available can file a complaint in Dt.Consumer Redressal Forum.
          We sale 25 crates of milk daily but company is not delievering milk since 4days .our costumers are not satisfied with us and are moving to other source and our sale is getting low day by day .so please give me a solution for this problem.

          Address=pawan departmental store.shop number 696 sector 5 vaishali ghaziabad
          Ph.[protected]
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            R
            R>D. Gera
            from Gurgaon, Haryana
            Sep 20, 2016
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            Address: New Delhi, Delhi, 110060

            Regret though A ctegories rates are charged, the friuts and vegetables are sub standard, rotten and stale iteames can be seen on the counter.Also in many cases costliar also, last we complained, ur official visited and found sub standard iteams.kindly investigate and do the needful.Iam sending the photos to Sh Neeraj, depot incharge rdgera, gen sec RWA [protected]
            Mother Dairy customer support has been notified about the posted complaint.
            Sep 20, 2016
            Updated by R>D. Gera
            Double storey, New Rajinder Nagar, New Delhi
            Sep 20, 2016
            Updated by R>D. Gera
            No improvement
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              K
              kanchanc182
              from sarvodya enclave, Delhi
              Sep 15, 2016
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110017
              Website: www.motherdairy.com

              In your both no 15 of sarvodaya enclave we never find the full cream pack of one kg. daily we have to take 4 kg and every time we have to pay Rs 1/-exrta on one kg.we have to take 8 packets of 1/2 kg which cost Rs. 4/- extra daily. we can get all other packet like tond milk of 1 kg available becuse cost is rs 36/- but not of full cream either you increase the rate of full cream or keep 1/2 kg rate 24.50 we have to pay Rs. 50/- every day I am paying Rs. 4/-extra because there is no 1 kg. pack
              It is happening not only with me but also same think shown in my watts app group. it is complaint of all. please see
              Oct 28, 2016
              Complaint marked as Resolved 
              Mother Dairy customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2016
              Mother Dairy Customer Care's response
              Dear Kanchan,

              We regret the inconvenience caused. You are requested to forward us your

              Contact details (telephone no.),

              And we will get back to you at the earliest to make sure necessary action is taken.

              Regards,
              Mother Dairy Team
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                N
                Nivedita Shakya
                from Delhi, Delhi
                Sep 5, 2016
                Resolved
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                Resolved

                Address: 110008

                Hi,
                We r very happy with all the products of mother dairy they are of genuine quality in reasonable price but my complaint is only against the people who handle with the dealing of such product. I regularly buy n eat a yogurt in the evening from mother dairy so today i.e Monday 5th September At around 9:00 in the evening I went to.mother dairy to buy a fruit yogurt but the seller refused to give me because at that time he was talking on phone, I could even see that in his fridge so I pointed it but den he become offended n refused to give me change. The whole purpose of writting this complaint is to highlight the laziness n irresponsible n rude behaviour of the people handling you booth. So I want you to kindly take action on such people and like your products have some quality people who are willing to work with some good aura.

                The complain is from mother dairy of west Patel nagar, new Delhi motherdairy no. 329

                Kindly take some action against.
                Thanks
                Oct 10, 2016
                Complaint marked as Resolved 
                Mother Dairy customer support has been notified about the posted complaint.
                Verified Support
                Sep 09, 2016
                Mother Dairy Customer Care's response
                Dear Nivedita,

                We regret the inconvenience caused. You are requested to forward us your

                Contact details (telephone no.),

                And we will get back to you at the earliest to make sure necessary action is taken.

                Regards,
                Mother Dairy Team
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                  J
                  Jitenderks
                  from Delhi, Delhi
                  Sep 4, 2016
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh
                  Website: www.motherdairy.com

                  The Kanchenjunga mother dairy dealer always have a tendency of not accepting 10/- n 5/- coins telling that I can't judge it is original or duplicate on this excuse he always handover card board PCs written 1, 2, 3, 4/- rs against the balance amount is that the valid currency he is giving n which we are giving how he can himself reject Indian currency of any form according to RBI guidelines he should be punished.If you are not able to take action it will be further aggrevated as I have 25 persons who also have same problem
                  Oct 7, 2016
                  Complaint marked as Resolved 
                  Mother Dairy customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2016
                  Mother Dairy Customer Care's response
                  Dear Jitender,

                  We regret the inconvenience caused. You are requested to forward us your

                  Contact details (telephone no.),

                  And we will get back to you at the earliest to make sure necessary action is taken.

                  Regards,
                  Mother Dairy Team
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                    R
                    RWA well wisher
                    from Gurgaon, Haryana
                    Aug 26, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110070
                    Website: Mother Dairy

                    Mother Dairy (MD) booth no. 129 in Vasant Kunj, New Delhi, sells old, stale and poor quality vegetables as grade A and thus at very high rates. The socks that come are never sold the same day but 1 to 2 days later as old stocks are got rid of first. ALL stocks sold are categorised grade A and so are very high and incorrectly priced. Daily stocks are also taken to another store in another sector in a car. The store is also very dirty and unhygienic. Citizens many of whom are seniors trust MD as it is a Govt. run organisation. This is open loot and gross mismanagement of Govt. schemes, not to mention free/highly subsidised land, ready stocks delivered at its doorsteps, a strong brand name and captive market of trusting old citizens who cannot go out to private markets thinking they are getting foodstuffs directly from the Govt.. An immediate surprise spot inspection needs to be conducted with urgent action. The same is the plight of most of the MD stores across Delhi, that is happening right under the nose of the concerned Deptt./officials. A review and policy decision is most urgently warranted.
                    Sep 30, 2016
                    Complaint marked as Resolved 
                    Mother Dairy customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 30, 2016
                    Mother Dairy Customer Care's response
                    Dear Consumer,

                    We regret the inconvenience caused. You are requested to forward us your

                    Contact details (telephone no.),

                    And we will get back to you at the earliest to make sure necessary action is taken.

                    Regards,
                    Mother Dairy Team
                    Kuch din se ye dairy wala paani milata hai hai aur milk b poora nahi hota.maine d block near govt senior secondary school k paas wali dairy se milk liya token wala tb pata chala.sir pls aap check kijiye.
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                      J
                      JasmineN
                      from Noida, Uttar Pradesh
                      Aug 3, 2016
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                      Address: New Delhi, Delhi, 110008

                      I want to complain about the mother dairy personnel at the booth number 307 in Patel Nagar, new Delhi. The man sitting there always shows unacceptable behaviour specially towards females. He speaks rudely, behaves in an unethical way and probably stays drunk at duty. I have personally experienced this many a times before complaining about him. This is very shocking that mother dairy appoints such people and my family has stopped going to mother dairy after these incidences. Kindly take a necessary official action against the person who is deteriorating the reputation of mother dairy booths.thanks
                      Mother Dairy customer support has been notified about the posted complaint.
                      Sep 09, 2016
                      ramrsh pandit's response
                      Visit cooler 200l
                      Sir
                      I request u my Friz is not cooling .
                      Plz check & revert me problems issue

                      Mr ramesh pundit
                      Pandit general store
                      1070 pragati Bihar khora ghaziabad up
                      Cont.[protected]
                      Model no.ppg- v9064
                      Visit cooler 220l
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                        L
                        Lokes89
                        Jul 29, 2016
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                        Address: New Delhi, Delhi, 110082

                        In holmbi kalan delhi shope keeper motherdairy claasic dahi selling on 15 rs.. But its real price 13 rs.
                        Kindly see and suuggest me waht i can do and take action of all herw shope keepers.. I am lokesh from holambi kalan m no. [protected].
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                          R
                          Rajesh2506
                          from Etawah, Uttar Pradesh
                          Jul 21, 2016
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                          Address: New Delhi, Delhi

                          Booth no 588 ka booth keeper milk hote huey bhee milk nahi deta hai. Time se pahle he booth band kar deta hai. Morning main 12 baje aur shaam ko 9 baje k baad booth band kar deta hai aur kai baar bolne k baad bhee booth nahi kholta. Behaviour of booth keeper is so rude against me and other customers. Local residents will be very thankfull if booth keeper will be changed.
                          Mother Dairy customer support has been notified about the posted complaint.
                          Dear Rajesh,

                          We regret the inconvenience caused. You are requested to forward us your

                          Contact details (telephone no.),

                          And we will get back to you at the earliest to make sure necessary action is taken.

                          Regards,
                          Mother Dairy Team
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                            Y
                            yogiku
                            from Pune, Maharashtra
                            Jul 9, 2016
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                            Today i purchased three mother dairy ton milk pouch from shop no.9 suraj kund road, pulprahlad pur which is given by shopkeeper dated 09.07.2016 after i came to my home and poured one pouch in two other pouch and after boiling entire milk damaged (Fat gaya) again i washed the vassal and again two pouch poured in vassal and saw same again damaged when i talked about the same to shopkeeper he started quarrel with me due to which my children and my family sleeped without milk.
                            Mother Dairy customer support has been notified about the posted complaint.
                            Dear Yogi,

                            We regret the inconvenience caused. You are requested to forward us your

                            Contact details (telephone no.),
                            Batch Code,

                            And we will get back to you at the earliest to make sure necessary action is taken.

                            Regards,
                            Mother Dairy Team
                            Hello sir my mob no.[protected], Yogesh kumar, [protected]@gmail.com, iI have attached pouch picture
                            Dear Yogesh,

                            Thank you for sharing your contact details. Someone from our team will contact you at the earliest and resolve your issue.

                            Regards,
                            Mother Dairy Team
                            Manfacturing fault
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                              M
                              Mckinsley
                              Jul 1, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Hello sir, as i am using mother dairy products since the beginning i feel bad stating this to you. Today,[protected], i went to my nearest mother dairy shop for purchasing an ice cream. After i paid the money the keeper handed me two chocobars of which, one was a defective one as the packaging was punctured. I stated this to him but he started arguing that such small punctures doesnt matter. I said him politely that he has stock available and as i am saying please replace it but his reply to me was "i am not here to listen to anything you say" and asked me to go away in a harsh tone. So i asked my money back and returned both the ice cream but even while returning the money he said in a very unethical and loud tone "here is your money, take it and go away. Dont come back".
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Mother Dairy customer support has been notified about the posted complaint.
                              Dear Consumer,

                              We regret the inconvenience caused. You are requested to forward us your

                              Contact details (telephone no.),
                              Geographic Location of point of purchase (Milk Shop),

                              And we will get back to you at the earliest to make sure necessary action is taken.

                              Regards,
                              Mother Dairy Team
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                                N
                                Nand kishor Singla
                                from Gurgaon, Haryana
                                Jun 21, 2016
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                                Address: New Delhi, Delhi, 110007

                                Dear sir,

                                I am a regular user of mother dairy milk as well as its products since last three years in new delhi from booth situated at north campus university of delhi.

                                I am a employee o[censored]niversity of delhi and live at university staff quaters. My problem is that from last three to four days we are buying milk packets and they become useless after boiling. Your booth representative doestn't support in this problem. Milk quality is also very poor.

                                Mother dairy is a good brand but you are requested to give a look on this matter seeking it serious.


                                Regards

                                Nand kishor gupta
                                President
                                Duclsa
                                Mother Dairy customer support has been notified about the posted complaint.
                                I take2 pack of milk put it in PAN its started boiling aftr it's give brown black colour thicky cream type something.we throw it again we put rest pack same thing again happen want ur ans what is this otherwise i will fight against company till last, .afterall it's about many life..
                                Dear Aditi,

                                We regret the inconvenience caused. You are requested to forward us your

                                Contact details (telephone no.),
                                Milk Variant,
                                Batch Code,
                                Geographic Location of point of purchase (Milk Shop/General retail shop),

                                And we will get back to you at the earliest to make sure necessary action is taken.

                                Regards,
                                Mother Dairy Team
                                Hi,

                                I tested 1 liter polypacks of Full Cream milk purchased from Booth No. 779 located in East End Apartments in Mayur Vihar Phase 1 Extension on 19th and 20th October 2016. The milk was found to be adulterated with Detergent, Boric Acid, Neutraliser, and possibly Urea.

                                I would like all types of milk available at the booth to be formally tested as soon as possible, and appropriate action taken to rectify the problem, as this is a toxic health hazard for me and all local residents. I also request a refund of Rs 96 for the two polypacks I had to discard due to the unfortunate test results.

                                Thanks
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                                  R
                                  ricks bh
                                  from Delhi, Delhi
                                  Jun 12, 2016
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                                  Today I purchased mother dairy milk from one of mother dairy outlet 552 jahagirpuri. The milk is completely spoiled (pics attached). Within 15 minutes I reached the outlet to return but he refused to take is back. Also I telephonically lodge a complain at the company but they also refused to help. Why are u selling cheap quality wrong product at your registered outlets. Refund my money.
                                  Email: [protected]@gmail.com
                                  Mother Dairy customer support has been notified about the posted complaint.
                                  Jun 17, 2016
                                  Updated by ricks bh
                                  What action have you taken till now
                                  Dear Consumer,

                                  We regret the inconvenience caused. You are requested to forward us your

                                  Contact details (telephone no.),
                                  Batch Code,

                                  And we will get back to you at the earliest to make sure necessary action is taken.

                                  Regards,
                                  Mother Dairy Team
                                  contact details: [protected]
                                  name o.p bhardwaj
                                  Why have you not taken any action? When will you refund my money?
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                                    M
                                    Mrs malik
                                    from Noida, Uttar Pradesh
                                    Jun 11, 2016
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                                    Address: 201301

                                    Sector 41 noida up
                                    Milk booth person was very rude to me. I told him my genuine problem to give me fresh milk as twice the milk got spoilt during excess heat. He refused to give me milk and said you can go and complain to any body. I told him only during summer time give me fresh milk. I am a regular customer of mother dairy. Looking forward for your cooperation
                                    Thanx
                                    Mrs Malik
                                    [protected]
                                    Mother Dairy customer support has been notified about the posted complaint.
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                                      K
                                      kuhad123
                                      from Delhi, Delhi
                                      Jun 9, 2016
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                                      Address: New Delhi, Delhi, 110018

                                      Hi, i am gulshan kumar, had visited today[protected], 8.45 am early morning a food court in rajive chowk metro station and restaurant name is (Jaalpaan food court)

                                      Very poor and misbehaving service about your mother dairy product flavored milk,

                                      This milk was already spoiled, no expiry date mentioned in your product

                                      Will file complain against mother dairy shortly.

                                      Warm regards
                                      Gulshan kuhad
                                      Mob no-[protected]
                                      Mother Dairy customer support has been notified about the posted complaint.
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                                        V
                                        vrks
                                        from Delhi, Delhi
                                        Jun 1, 2016
                                        Resolved
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                                        Resolved

                                        Address: 110092

                                        I am regular user of Mother Dairy toned milk from booth no 761, situated in Baldev Park Delhi 92. the quality was good . but since last 15 to 20 days the quality was not up to mark . i know the milk supplied by mother dairy was tested under so many process before dispatch for booths . there might be some thing wrong at the booth operators end, i request your good self to visit the booth and check the quality of milk of vending machine . and resolve the problem as i purchased the milk from other booth no 761 situated in Chander Nagar as well as Gagan Vihar but the quality of both the booths is quite good .
                                        as it is the Mother Dairy reputation is quite good in the market . so please to maintain the same take necessary action after verification the quality of milk from vending machine .
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Mother Dairy customer support has been notified about the posted complaint.
                                        Dear Consumer,

                                        Thanks for your feedback but still we need your contact details (telephone no.) so that we can contact you ASAP. That will help us in the issue up to your fullest satisfaction.

                                        Regards,
                                        Mother Dairy Team
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