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Mother Dairy Complaints & Reviews

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Updated: Jun 14, 2025
Complaints 917
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357
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Mother Dairy reviews & complaints page 39

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C
consumRR
Mar 21, 2016
Resolved
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Resolved

Address: Haridwar, Uttarakhand, 247667

Hi,
All shops in Roorkee Uttarakhand charge one rupee more than Max. retail price and if I ask why, they say it is what they do, and if I don't want to pay 1 rupee mare, they won't sell me. I had tried 8 different shops around IIT, Roorkee and all decline to sell at MRP. Please see why they charge more than MRP, I hope to get response and crackdown on these kind of sellers in Roorkke.
Aug 7, 2021
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Dear Consumer,

Thanks for your feedback but still we need your contact details (telephone no.) So that we can contact you ASAP. That will help us in the issue up to your fullest satisfaction.

Regards,
Mother Dairy Team
Hi,
Giving number in these open forums are not advisable, but here is my phone number:[protected]
I gave the number with spacing to avoid spam calls.
please call again, I am unable to call you back. Wanted to confirm if you have talked to shop owners selling your product.
Thanks

Mother Dairy — Curd of mother dairy seems like rubber.

Yesterday[protected] evening at 8 PM I made curd of mother dairy milk. Today[protected] I seen that curd look like a its made of maida. There is a lots of elasticity property came in curd. I scared of taking it in breakfast.

Shops charge more than mrp for milk products in roorkee - Comment #2404126 - Image #0
Shops charge more than mrp for milk products in roorkee - Comment #2404126 - Image #1
Shops charge more than mrp for milk products in roorkee - Comment #2404126 - Image #2
Dear Vivek,

We regret the inconvenience caused. You are requested to forward us your

Contact details (telephone no.),
Product Variant,
Batch Code,
Geographic Location of point of purchase (Milk Shop/General retail shop),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team
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    R
    Rambir Malik
    from Kottayam, Kerala
    Mar 6, 2016
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201001
    Website: Google

    In ghaziabad 877 booth mother dairy that boys is dirty pllz change that is not good boys pllz save mother dairy 877 booth take mixing token milk pllz sir take action out of mother dairy 877 booth that both is reant 13000 take cansaner 877
    Aug 6, 2021
    Complaint marked as Resolved 
    Mother Dairy customer support has been notified about the posted complaint.
    Dear Rambir,

    Thanks for your feedback but still we need your contact details (telephone no.) so that we can contact you ASAP. That will help us in the issue up to your fullest satisfaction.

    Regards,
    Mother Dairy Team
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      V
      vaibhav tayal
      from Delhi, Delhi
      Mar 2, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 110077
      Website: mother dairy

      Sir mere pass aapka 500ltr ka lohe ka deep freezer hai jis ki body damage ho gayi hai aur company use nhi badal rahi hai main last 2 months se complaint kar rha hu par mujhe koi answer nahi mil rha hai maine apne area incharge se bhi is bare mein complaint ki par unhone kaha ki feburary mein freeze replace ho jaye ga par abhi tak nhi hua main last 10 days se unhe call kar rha hu to unhone kaha ki main aap ki shop par aaunga par abhi tak nhi aya roz yhi bolte hai kal aaunga pr abhi tak nhi aye
      sunil store
      raj nagar palam
      [protected]
      area incharge jitender ji
      Mother Dairy customer support has been notified about the posted complaint.
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        A
        Abha Gupta Gurgaon
        from New Delhi, Delhi
        Mar 1, 2016
        Resolved
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        Resolved

        I bought a pack of 6 Mishti Doi in Gurgaon on 29th Feb and had one pack and suffered from a severe stomach upset within a couple of hours. one of the pack details is P60581CGB1 - 3.0438, Mfg date - 27th Feb.

        I had faced a similar problem in Mumbai also in the last week of Jan with same product. and thought it must have been an exception, but this has happened for the second time.

        the product quality & ingredients need to be monitored
        Aug 6, 2021
        Complaint marked as Resolved 
        Mother Dairy customer support has been notified about the posted complaint.
        Dear Abha,

        We regret the inconvenience caused.
        You are requested to forward us your
        Contact details,
        Geographic Location of point of purchase (Milk Shop/General retail shop)
        And we will get back to you at the earliest to make sure necessary action is taken.

        Regards,
        Mother Dairy Team
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          A
          akisem
          from Delhi, Delhi
          Feb 18, 2016
          Resolved
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          Resolved

          Address: 110019

          I would like drawn your attention towards the milk poor quality and dangerous particals presence in the milk.
          Which can badly effect our health.
          Request you kindly take some major action against this before its to late.
          Location Chittaranjan Park.
          New Delhi 110019
          Regards
          Akshay
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Mother Dairy customer support has been notified about the posted complaint.
          Dear Akshay,

          We regret the inconvenience caused. You are requested to forward us your

          Contact details (telephone no.),

          Milk Variant (Poly Pack milk/Vended Milk),

          Batch code,

          Location of point of purchase (Milk Shop/General retail shop)

          and we will get back to you at the earliest to make sure necessary action is taken.

          Regards,
          Mother Dairy Team
          Dear Akshay,

          Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

          Kindly get in touch with our customer care team consumer.[protected]@motherdairy.com. for further assistance.

          Regards
          Mother Dairy Team
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            C
            chakispa
            from Delhi, Delhi
            Feb 10, 2016
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, +91

            Both no. 928 mein after 16:00 o'clock roj khule dudh mein pani milaya jata hai, issko mother dairy nahi dekhti hai, subha jo dudh lete hai woh thik hota hai, magar shaam ke dudh mein pani ya kuch or milaya jata hai, jis karan dudh patla ho jata hai.

            kya yeh haal sari dairyio par hota hai ?
            Aug 6, 2021
            Complaint marked as Resolved 
            Mother Dairy customer support has been notified about the posted complaint.
            Dear Consumer,

            We regret the inconvenience caused.

            You are requested to forward us your Contact details (telephone no.), and we will get back to you at the earliest to make sure necessary action is taken.

            Regards,
            Mother Dairy Team
            Dear Consumer,

            Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

            Kindly get in touch with our customer care team consumer.[protected]@motherdairy.com. for further assistance.

            Regards
            Mother Dairy Team
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              S
              Shubhra Sikdar
              from Delhi, Delhi
              Jan 14, 2016
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              Address: New Delhi, Delhi, 110075

              Dear Mother Dairy Team I am forwarding details of my contacts and my purchase. Kindly note the following. Contact address: E-102, Jagaran Apts., Plot-17, Sector-22, Dwarka Batch Code of purchase: D51730BO Purchase location: Big Bazaar, Ambience Mall, Gurgaon Thanking you. Shubhra
              Mother Dairy customer support has been notified about the posted complaint.
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                S
                Shubhra Sikdar
                from Delhi, Delhi
                Jan 13, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110075

                I had purchased a box of Mother Dairy Cheese of 10 cubes from a renowned supermarket. But when I opened it to have it for breakfast, to my dismay the corners of the cheese cube was green in colour.
                Aug 6, 2021
                Complaint marked as Resolved 
                Mother Dairy customer support has been notified about the posted complaint.
                Hi Shubhra,

                We regret the inconvenience caused.

                You are requested to forward us your Contact details, Batch code, Location of point of purchase (Milk Shop/General retail shop) and we will get back to you at the earliest to make sure necessary action is taken.

                Regards,
                Mother Dairy Team
                Dear Mother Dairy Team

                I am forwarding details of my contacts and my purchase.
                Kindly note the following.

                Contact address: E-102, Jagaran Apts., Plot-17, Sector-22, Dwarka
                Mobile: [protected] / [protected]
                Batch Code of purchase: D51730BO
                Purchase location: Big Bazaar, Ambience Mall, Gurgaon

                Thanking you.
                Shubhra
                Dear Mother Dairy Team

                I am forwarding details of my contacts and my purchase.
                Kindly note the following.

                Contact address: E-102, Jagaran Apts., Plot-17, Sector-22, Dwarka
                Mobile: [protected] / [protected]
                Batch Code of purchase: D51730BO
                Purchase location: Big Bazaar, Ambience Mall, Gurgaon

                Thanking you.
                Shubhra
                Hi Shubhra,

                Our representative has met you personally and explained the details. Hope you are satisfied with the response.

                Regards,
                Mother Dairy Team
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                  A
                  Anjana Reghu
                  from Delhi, Delhi
                  Dec 15, 2015
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                  Address: 110022

                  I am a regular user of toned and full cream milk lately the milk has started tasting weird and has a smoky taste about it . i complained this to the vendor still afew days the milk tastes bad and has a pungent smell .Even the people in our locality are experiencing this .Kindly look into this matter, I feel the quality of milk is deteriorating and milk is adulterated.
                  Dec 15, 2015
                  Updated by Anjana Reghu
                  I am a regular user of toned and full cream milk lately the milk has started tasting weird and has a smoky taste about it . i complained this to the vendor still afew days the milk tastes bad and has a pungent smell .Even the people in our locality are experiencing this .Kindly look into this matter, I feel the quality of milk is deteriorating and milk is adulterated. The vendor address is R.K.puram sector-6, New delhi. My contact address is [protected]@gmail.com
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                    S
                    Shivani Bhaskar
                    from Bengaluru, Karnataka
                    Dec 8, 2015
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, 122011

                    I need to complain about the mother dairy toned milk.The milk has a foul smell .When we try to boil it it curdles.We are unable to make curd with the milk.Even paneer does not get made .This has happened 4 to 6 times during the last month. The mother dsiry person refuses to accept that the milk is stale.bad.One of my famy member pukrd after consuming the milk.I feel that the milk is synthetic .Please take appropriate action. It is from the Mother Dairy outlet at ArdeeCity.Sector 52 Gurgaon
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 11, 2015
                    Mother Dairy Customer Care's response
                    Dear Shivani Bhaskar

                    We regret the inconvenience caused to you. Kindly share with us your contact details and we will get back to you at the earliest to make sure necessary action is taken.

                    Regards,
                    Mother Dairy Team.
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                      N
                      Niyantarif
                      from Mumbai, Maharashtra
                      Nov 18, 2015
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                      Address: 401107
                      Website: Mother dairy

                      I have been using mother dairy yogurt since few years. Since 2 months the product quality has gone worse. I took the product from a local retailer in my area around a week back n the product was not expired but had fungii in the yogurt. Then i went to exchange it from the same shop n the fungii was there in 2 more new containers.. The container was not leaking or opened from any part... Again I purchased 2 containers of mother dairy yogurt 2days back n it was spoilt .. Unknowingly everyone at my place ate that n now my family is sick because of food poisoning.. Too sad for the company as such a brand can give such a cheap quality product.
                      Dear Niyantarif

                      It’s of immense displeasure to hear that our product has not been found in our standard quality condition. As a consumer driven company, for past many years Mother Dairy has always endeavored to offer superior quality Dairy products to our esteemed consumers. Any such exception to this is treated with utmost importance.

                      You are requested to share with us your Contact details, Point of purchase - milk booth/general retail shop, location of point of purchase and we will get back to you at the earliest to make sure necessary action is taken.

                      Regards,
                      Mother Dairy Team
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                        A
                        adasyreddy
                        from Noida, Uttar Pradesh
                        Nov 16, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.motherdairy.com

                        I am a resident of Sector 23, Noida. There is a mother dairy outlet in our sector. I am residing here since 10 months. I have a lot of respect towards Mother dairy and products. But I am seriously fed up with the behaviour of staff in the mother dairy outlet in our sector. I want to explain some of their actions point wise. 1. 1 litre of milk costs 38. I will give 40 rupees. He will take and he will start talking to the people to his side. I should ask for my two rupees. He will give me some random chocolates. After insisting only for money, he will give with a face as if I am looting his money. 2. Today my mother went to buy paneer t the store. She is not comfortable with the hindi language and cannot see the MRP because of her sight. He took 180 rupees for 150 rupees. I went back to him to discuss the same. He tried to showcase as if someone who doesn't know the rates have sold it to my mom. But I have confirmed it from my mom that the regular guy has given her the paneer. 3. I will ask for two 1/2 litre packets. He will give me 1 litre packet. I will ask him again that i need two 1/2 litre packet. He starts saying random phrases like who will take these if everyone takes 1/2 litre packets with an irritated face. 4. I will ask for toned milk. He should say me we don't have the milk if it is not there. Instead he will give me cream milk and ask for money. If I say no again he starts saying random phrases like "aaj ke liye yeh pilo, isme kya karaabi hain". I am a person who can understand humour and mature enough to understand. But this guy is definitely neither being humourous nor nice. He is just arrogant and stubborn as there is no other go for the people. I have seen people scolding him directly many times because of this behaviour of mine. Seeing the brand value and stature of Mother Dairy, I am expecting Mother dairy to take feedback from all the people in the sector and take respective action.
                        Dear Mr. Adasy Reddy

                        We regret the inconvenience caused to you. Kindly share with us your contact details, booth no & location, and we will get back to you at the earliest to make sure necessary action is taken.

                        Regards,
                        Mother Dairy Team.
                        Hi

                        Thanks for the reply
                        I am not aware of the booth number. The location is sector 23, Noida. There is only one booth in the sector. My contact detail will be my email id [protected]@gmail.com. I can give my contact number in a mail if I am contacted through a mail as I do not want to post my number here.

                        Regards
                        Abhilash Reddy
                        Hi

                        Thanks for the reply.
                        I am not aware of the booth number. The location is sector 23, Noida. There is only one booth in the sector. My contact will be my email id [protected]@gmail.com. I can give my contact number on mail if I am contacted through an email.

                        Regards
                        Abhilash Reddy
                        Hi Abhilash,

                        Thank you for writing to us. We have made a note of your contact details and forwarded it to our concerned team, they will get back to you and work to address your issue at the earliest.

                        Regards,
                        Mother Dairy Team.
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                          M
                          munku
                          from New Delhi, Delhi
                          Oct 29, 2015
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                          Rude behavior by the present owner of the Booth with the residents .

                          He is so rude that even any resident parks his car in front of the Booth he starts shouting besides being his bad and rude behavior with the residents .

                          Please take appropriate action immediately
                          Hi Munku

                          We regret the inconvenience caused, we have made the note of the booth no. However we will require your contact details so that our customer service team will get back to you at the earliest to make sure necessary action is taken.

                          Regards,
                          Mother Dairy Team.
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                            P
                            Prince_15
                            from Mumbai, Maharashtra
                            Oct 5, 2015
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                            Address: Pune, Maharashtra

                            I have bought a curd pack today and once i opened it what I see is just shocking. A dead mosquito is there inside the curd. Till now i have just listened and saw the complaints from others in Mother Diary products but today I have seen it from my eyes.
                            +4 photos
                            I have bought a curd pack today and once i opened it what I see is just shocking.
                            A dead mosquito is there inside the curd.
                            Till now i have just listened and saw the complaints from others in Mother Dairy products but today I have seen it from my eyes.
                            Seriously Don't know how where these products are manufactured and packed may be in somewhere where lots of mosquitoes are there.

                            !!!GUYS!!! STOP utilizing these products seriously.
                            Hi Prince_15,

                            We are saddened to know that our product has not been found in our standard quality condition. As a consumer driven company, for past many years Mother Dairy has always endeavored to offer superior quality Dairy products to our esteemed consumers. Any such exception to this is treated with utmost importance.
                            You are requested to share with us your Contact details, Point of purchase, location of point of purchase and we will get back to you at the earliest to make sure necessary action is taken.

                            Regards,
                            Mother Dairy Team
                            Contact Details : Prince Kumar
                            Email Id : princekumar.[protected]@gmail.com
                            Point of purchase : Accenture-Cafeteria, PDC2A Building B1, Magarpatta city, Pune
                            Location : Pune
                            Hi Prince_15,

                            We regret the inconvenience caused, we have made the note of your email id. However we will require your contact details so that our customer service team will get back to you at the earliest to make sure necessary action is taken.

                            Regards,
                            Mother Dairy Team.
                            you guys already called me on mu no. and i have provided you all the details...
                            Hi Prince_15,

                            We have registered your complaint with the reference number 239707 and will make sure that your issue is resolved at the earliest.

                            Regards,
                            Mother Dairy Team.
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                              Nishant Abhinav
                              from Mumbai, Maharashtra
                              Sep 27, 2015
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                              Address: Kolkata, West Bengal

                              I got a 20L jar of water today 27th of sep from our regular supplier [#262, Kasba Market, Rajdanga] where a number of insects were already developed inside the Jar. after the complain supplier said very rudely that its company fault and he cant do anything now. rather we should check it before taking the Jar. he didnt accept his fault and took this very casually... I need return of my money for that Jar. anyway I am going to buy a RO and stop talking water from these stupid duffers.
                              Hi Nishant,

                              Kindly share with us your contact details, and we will get back to you at the earliest to make sure necessary action is taken.

                              Regards,
                              Mother Dairy Team.

                              foul smell in milk

                              I m a regular mother dairy customer staying in rohini, new delhi, but from last 15 days I m experiencing a kind of very foul smell in milk. It is impossible to drink that milk. Kindly look into the matter and revert back
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                                A
                                Ajit dahiya
                                from Delhi, Delhi
                                Sep 27, 2015
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                                Address: New Delhi, Delhi

                                Dear sir, In sector 23 rohini mother dairy booth around a lot of grass and small jungle trees cause the dengue fever mosquitoes In last 15 days 4 person got suffered from dengue to this unwanted grass Please look into this matter and arrange someone to clean this area Regards, Ajit dahiya [protected] Email- [protected]@gmail.com
                                +3 photos
                                Please do the needful ASAP
                                Dear Ajit

                                Since we are yet to receive your contact details, we are closing this complaint. In case if any further query, please e-mail us at Consumer.[protected]@motherdairy.com

                                Regards,
                                Mother Dairy Team.
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                                  B
                                  Bimla Satija
                                  from Delhi, Delhi
                                  Sep 10, 2015
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                                  Address: New Delhi, Delhi

                                  I amtaking toned milk from Malviya nagar. The milk which is provided is full of adulterations. This has been practised many times.when we freeze dahi it look like lace. Or doesnt making pander of this milk however milk taken from amul or dms is good. Strict action must be taken .you can do suprise check in mother dairy toned milk. An immediate action will be preferred...one of the third class brand our govt. Take action on mother dairy
                                  Dear Ms. Bimla,

                                  We are sorry to hear about your experience. At Mother dairy Quality & safety standards are of primary importance. Milk is processed at state of art processing units without any human touch & undergoes quality checks at various stages from the farm till the retailer. ensuring only the best & safe milk reaches the consumer. Any deviation is of serious concern & we would like to look into the matter a bit closer.Please provide us with below details, our representative will get in touch with you soon.

                                  1. Contact number,

                                  2. Product name(variant/sku),

                                  3. Use by date

                                  4. Any corresponding snap.

                                  Thanks for bringing this to our notice

                                  Regards,
                                  Team Mother Dairy
                                  we are extremely sorry but your milk quality very bad from last 20 days we are already given complaint raise against this issue but there is no improvement we are daily use your milk for coffee making but this milk not good for coffee because there no froth. In this milk we already compliant in sec -17 Mr. Abdul two and three time
                                  but no improvement.we are using your standard milk
                                  Contact no - [protected]
                                  Chandigarh
                                  Sec 22c
                                  Dear Ms. Bimla,

                                  Our representative has met you personally and explained the details. Hope you are satisfied with the response

                                  Regards,
                                  Team Mother Dairy
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                                    M
                                    mssundaram
                                    from Noida, Uttar Pradesh
                                    Sep 4, 2015
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                                    This morning, I spent near about good 15 mins in picking onion from a basket of onions sold for lower price than the market price at Safal Vegetable Booth in Charmwood Village, EROS Garden, Faridabad, Haryana 121009. When I gave same to the operator at the booth (he is the operator here for more than a year atleast as I know), he weighed and started removing onions. When I asked why, he said only 1 kg allowed per person. I said why dont you write same on the same banner where you have mentioned about lower priced onion, so that we wont waste our time. He, suddenly, and rudely, said, " Kya ek din poora waste kiya isme". Also he murmured a lot which i couldnt understand. When i asked what he is saying, he again said rudely that I have to keep quiet and leave the place. I gave back the onion and got the money back and left. There are also lot of other people inside the stores. The way he behaved with me, made me feel bad, as if treating a non-human. Already I could see lot of complaints in this forum on the quality of goods sold and the operator behaviour at Safal stores. If the franchisee is really concerned about the long term business here, he might act on this complaint.
                                    Hi mssundaram,

                                    We regret the inconvenience caused, we have made the note of the location. However we will require your contact details so that our customer service team will get back to you at the earliest to make sure necessary action is taken.

                                    Regards,
                                    Mother Dairy Team.
                                    mss.[protected]@hotmail.com

                                    hairs in mishti doi

                                    found hairs in mishti dahi
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                                      U
                                      u&rani
                                      from Mumbai, Maharashtra
                                      Aug 15, 2015
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                                      Address: New Delhi, Delhi

                                      Inspection needed at pocket 6 mig flats mayur vihar 3. I amtaking token milk from this booth. The milk which is provided is full of water. This has been practised many times.however milk taken from mayur vihar and vasundhara is good. When we freeze dahi it floats on water. Strict action must be taken .you can do suprise check in the afternoon. An immediate action will be preferred.
                                      Dear Customer,

                                      We are sorry to hear about your experience. At Mother dairy Quality & safety standards are of primary importance. Milk is processed at state of art processing units without any human touch & undergoes quality checks at various stages from the farm till the retailer. ensuring only the best & safe milk reaches the consumer. Any deviation is of serious concern & we would like to look into the matter a bit closer.Please provide us with below details, our representative will get in touch with you soon.

                                      1. Contact number,

                                      2. Product name(variant/sku),

                                      3. Use by date

                                      4. Any corresponding snap.

                                      Thanks for bringing this to our notice

                                      Regards,
                                      Team Mother Dairy
                                      Dear Customer,

                                      We are still awaiting your contact details. Please share the same so that we can contact you to resolve your issue at the earliest .

                                      Regards,
                                      Team Mother Dairy
                                      Dear Customer,

                                      We had requested your contact details. Since we are yet to receive your contact details we are closing this complaint. But you can call us on[protected] to register your complaint.

                                      Regards
                                      Mother Dairy Team.
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                                        MUKESH6479
                                        from Mumbai, Maharashtra
                                        Aug 15, 2015
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                                        Address: Ludhiana, Punjab

                                        i am a deaaler in ludhiana punjab code 71453 submit a complaint agst detergent milk found in ghaziabad area .i also complaint to customer care & request no is 221572, but no response at all .In punjab seniors give no clarification to the dealers .can you accept my complaint or not otherwise i withdraw your dealership, my amount should be refunded as early as possible mymobile no [protected]
                                        ima business of your milk specially mother dairymilk
                                        Hi Mukesh,

                                        We have received a feedback from our service team that your issue has been resolved and closed from our end. For further assistance on any of our products or services, please feel free to write to us at consumer.[protected]@motherdairy.com.

                                        Regards,
                                        Mother Dairy Team.
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