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Mother Dairy Complaints & Reviews

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Updated: May 24, 2026
Complaints 953
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Mother Dairy reviews & complaints page 41

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L
Lalita Bhatt
from Mumbai, Maharashtra
Apr 16, 2015
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Address: Mumbai City, Maharashtra

It’s pathetic to be the consumer of so called well known company like Mother Dairy. We are regular user of Dhara Groundnut oil. This time we purchased 10 pouches of 1 ltr. from D Mart Kandivali (West). On opening 2 packs we found that oil has a “DIRTY FOUL SMELL & DARK COLOUR” which is not of edible grade. Thus we registered compliant on toll free of Mother Dairy on 4th April 2015. Our compliant registration number is 167886. Toll free agent informed us that we will receive the call from company representative from Mumbai in 48 hrs for oil replacement. Till today we have not received a single call from any of the Mother Dairy Person. We have decided to proceed to consumer court since company is not bothered about consumer at all. Also we will be submitting this bad oil to FDA.
Dear Ms. Lalita Bhatt,

We regret the inconvenience caused. Kindly share with us your Contact details, Variant/SKU, Batch code and use by date, Any corresponding snap (only in jpg ) and we will get back to you at the earliest to make sure necessary action is taken.

Regards,
Mother Dairy Team.
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    B
    bhushankph
    from Noida, Uttar Pradesh
    Apr 10, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    Whenever I got to motherdairy in my sector 20 noida D block that guy never give any change in return and we have to come back home every time without the purchase of milk. The guy is even rude and always misbehave with us because we don't have change. Sometimes I get it change problems but always and the behaviour too is my concern please look forward to it.
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      A
      aniljain68
      from Mumbai, Maharashtra
      Mar 28, 2015
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      Address: New Delhi, Delhi

      I have a serious complaint against Mother Dairy Booth owner of G-Block Preet Vihar, Delhi-110092. He is behaving very rudely with customers in general.Today he sold us the expired ice cream brick to us and when we requested him to replace the same he refused to do so and behaving very rudely with my wife and daughter. He is creating nuisance by keeping the nearby area very dirty. I request to the concerned authority to take immediate action against him otherwise I have no option but to take legal / police action against him. The mother dairy booth is adjacent to my house. Complainant Anil Kumar Jain M-[protected]
      Dear Anil Kumar Jain,

      Your feedback is o[censored]tmost importance to us we regret the inconvenience caused to you. We have forwarded your details to the concerned team and they will get back to you and work to address your issue at the earliest.

      Regards
      Mother Dairy Team.
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        A
        apsog
        Mar 24, 2015
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        Address: New Delhi, Delhi

        Dear Sir, Today I purchased two Ice Creams (Chocolate BAR/FEB 15, M2822A) from Mother Dairy Booth at South Motibagh Market. The person at the booth charged Rs. 15/= per Ice Cream whereas MRP printed on its wrapper shows Rs.10/-. When this was pointed out the person at the booth was very rude and refused to return the difference saying the price has been increased. It is not the question of charging Rs. 10/= but the way they behave with customer. Sonam E-88 South Motibagh New Delhi-110021 [protected]
        Dear Customer,

        Your feedback is o[censored]tmost importance to us we regret the inconvenience caused to you. We have forwarded your details to the concerned team and they will get back to you and work to address your issue at the earliest.

        Regards
        Mother Dairy Team.
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          P
          pawarsir
          from Delhi, Delhi
          Mar 5, 2015
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          Address: New Delhi, Delhi

          Dear Sir WITH LOT OF GRIEF, I AM WRITING IN TO YOU. ITS BN LONG NOW THAT I AND MORE STUDENTS LIKE ME ARE FACING THIS PROBLEM OF EVE TEASING BY THE MOTHER DAIRY VENDOR IN OUR AREA i.e. BER SARAI DDA MARKET. THIS GROUP OF 5-6 PEOPLE ALONG WITH THE RUNNER OF THIS DIARY, STAND THERE N PASS UNHEALTHY COMMENTSAND DO UNETHICAL THINGS. MOREOVER FEW DAYS BACK THEY MANHANDLED THE LOCAL ICE CREAM VENDOR WHO STANDA THERE PAST MANY YEARS.HE SAY THAT MOTHER DAIRY GIVE US SOME TARGET OF ICE CREAM TO SELL SO THAT NOT ANY ICE CREAM REHDI WILL STAND IN MARKET OR NEARBY. PLEASE SEE INTO THE PROBLEM VERY SINCERELY.EXPECTING A QUICK AND STRONG RESPONSE FROM YOUR SIDE. Regards, PREETI
          QUICK AND STRONG RESPONSE
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            P
            pawarsir
            from Delhi, Delhi
            Mar 3, 2015
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            Address: New Delhi, Delhi

            Dear sir,

            With a lot of grief, I am writing in to you.


            Its bn long
            now that I and a lot more students like me are facing this problem of eve
            teasing by mother dairy booth no 1006
            vendor in our area i.e. BER SARAI market.

            This is
            group of 5-6 people along with the runner of this dairy, stand tere n pass
            unhealthy commentsand do unethical things.
            Many of the times I have ignored these unbearable behavior but this time I am
            really feeling mentally harassed.. Sometime they drunks & still sits in shops. He’s not
            only well trained but badly behaved, he uses foul/gruff language with
            customers, many request you to take appropriate and strict action against the
            representatives of above said dairy.

            Moreover few
            days back they manhandled the local ice cream vendor who stands there past many
            years. its increasing day by
            day.Pleasesee into the problem very sincerely.

            Expecting a
            quick and strong response from your side.


            Regards
            Dear Mr. Pawar,

            We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share your Contact no. with us and we will make sure that necessary action is taken at the earliest.

            Regards,
            Mother Dairy Team.
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              R
              riteshg
              from Delhi, Delhi
              Feb 14, 2015
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              i purchage fruit n nut brik 600ml in sector 7 rohini delhi 85 which is manufactured in july 2014 its taste is not good then i compln to street vendur . all product on this vender are manufactre in june to octuber 2014 and he is not attend my complend he says jessa mall milega vesa hi bechegn sir why we pay for old products
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                M
                MukundMaheshwari
                from Delhi, Delhi
                Jan 20, 2015
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                Address: Jaipur, Rajasthan

                Hi, This is to notify that i purchase a Mother dairy ice cream Cornetto on 18 th January in Jaipur, Rajasthan and to my shock and surprise i got a rubber band coming out of my cornetto. Such thing shows the reputation owned by your company in market and such an unhygienic making of the product is highly against the law . I emailed the consumer contact of the concerned company yesterday but i have not received any reply yet.. Please take neccesary action..
                Dear Mr. Mukund Maheshwari,

                We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share your Contact no. with us and we will make sure that necessary action is taken at the earliest.

                Regards,
                Mother Dairy Team.

                Booth no18829

                Ruined vegetable is being sold forcibly and no complaint book and not afraid of any authority and forcibly give polythene instead o[censored]sing own hand bags of consumer sandeep gupta
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                  D'siL
                  from Rajkot, Gujarat
                  Jan 8, 2015
                  Resolved
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                  Address: Rajkot, Gujarat

                  Hello, I am from Rajkot . I am having a complain for shop named Santosh in near Devpara, Indiranagar .It is a kind of grosary shop near in our area, owner used to charge more than what is printed on packet of all the items of mother dairy . When I/we asked, again and again he replying that there is a judgement that we can sale it above price than MRP and behave rudely every time when one say that you can't charge more than what is printed on it. Question is that one has never minded with that 0.50 rs. extra but when it goes to 1 rs per pack than it make difference as there may be higher rounding off by 0.50 rs but why extra 1 rs. each time and saying that he is right on his own way, Don't buy if you have any problem ? I think that is not fair. Steps required at least to taught him that don't behave like this and charge this way
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hi D'siL,

                  We regret the inconvenience caused. We are keen to assist you with your concern. Request you to please share your Contact no. with us and we will make sure that necessary action is taken at the earliest.

                  Regards,
                  Mother Dairy Team.
                  Thanks for reply..
                  Check your inbox, I have messaged you my no.
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                    S
                    Sushil Kumar Bansal
                    from Noida, Uttar Pradesh
                    Jan 2, 2015
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                    DEAR SIR, WE HAVE GOT ISSUED A SMART CHANGE CARD NO.[protected] IN THE MONTH OF AUGUST, 2014.AND WE HAVE NOT TOLD DEDUCTION OF RS.10/- EVERY MONTH FROM OUR CARD. THIS IS HIDDEN CHARGES WHICH IS HIGHLY OBJECTIONABLE..MOREOVER, WE DEPOSITE RS.1000/- IN OUR CARD AND GET MILK IN A WEEK TIME.THEN WHY IS RS.10/- DEDUCTED IN CARD EVERY MONTH.AND NO SMS IN MOBILE. IN COMPARE TO BANK ATM DEBIT CARD ISSUED NO ATM CHARGES BUT MOTHER DAIRY CHARGE CARD CHARGE RS.25/- WHICH IS WRONG DONE BY MOTHER DAIRY.SECONDLY, BANK" CHARGES RS.60/- PER YEAR SOR SMS ALERT FOR ANY ENTRY BY DEBIT CARD, NET BANKING AND OTHER DEPOSIT AND WITHDRAWN ETC. THEREFORE, IF THIS TYPE OF DEDUCTION IS BEING DONE BY MOTHER DAIRY ON SMART CHANGE CARD, THEN WE WILL PURCHASE MILK ETC. ON CASH PAYMENT AND.CARD WILL BE DESTROYED BY US. THANKS. SUSHIL KUMAR BANSAL MOB.[protected] VAISHALI PIN-201010
                    Dear Mr. Sushil Kumar Bansal,

                    We regret the inconvenience caused to you. We have forwarded your details to the concerned team and they will get back to you at the earliest to address all your issues.

                    Regards,
                    Mother Dairy Team.
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                      S
                      shashank.pandeyy3
                      from Haldwani, Uttarakhand
                      Dec 28, 2014
                      Resolved
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                      Address: New Delhi, Delhi

                      Sir I bought a ghee from sukhdev vihar, Delhi mother diary. The temperature of Delhi is nearly 4 Celsius and on this temperature genuine ghee is in semi solid form but the ghee that I bought was found to be fully liquid in normal condition. Sir kindly take possible step for it.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        G
                        guddu1111
                        from Ahmedabad, Gujarat
                        Dec 9, 2014
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                        Address: Surendranagar, Gujarat

                        With respect I am your agent of selling milk in our town and i want to give back your agency due to cheating your company have allotted agency next to my shop. I am running Ur agency since a year, it means i am your member 1000807 sarfaraz kaladiya . The company have given agency next to me and have given refrigater with no cost from ur company I don't know how . Please do see to this matter . With respect Ur member sarfaraz.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Guddu1111,

                        We regret the inconvenience caused to you. We are keen to assist you with your concern. Request you to please share your contact details with us and our customer care team will get back to you at the earliest.

                        Regards,
                        Mother Dairy Team.
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                          N
                          Nanda252
                          from New Delhi, Delhi
                          Dec 3, 2014
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                          Address: Bangalore, Karnataka

                          Dear Team, As we are having 3 COW and we are producing 35 Liters of milk daily but in our dairy our dairy director is making problem the you are mixing sugar and he his sending milk daily for last 2 days, we are facing more problem, kindly requesting you clear the issue. He is not providing any LAB report also. Location : Kukkanahalli, Gollahalli Post, Dasanapura Hobli, Bangalore North, Bangalore 562123 PH:[protected], [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            pehal
                            from Boisar, Maharashtra
                            Oct 27, 2014
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                            Address: New Delhi, Delhi

                            Complaint Details Hi, I am really upset that contractor of mother dairy in sadar bazar delhi cantt mostly use mug to measure milk at evening times, when I objected he said this is a time for cleaning machinery so have to use mug to measure, he also get annoyed if someone object this. Also he never returns "khula paisa" or chutta, he is in habit to give toffees. He is very rude at times. If this continues we would stop buy milk from mother dairy. Regards
                            Hi Pehal,

                            We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share with us your Contact no, Email id, Address, Product name & Point of purchase and our customer care team will get back to you at the earliest.

                            Regards,
                            Mother Dairy Team.

                            Mother Dairy India Pvt Ltd — k

                            k
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                              R
                              REGIS GEORGE
                              from Noida, Uttar Pradesh
                              Oct 8, 2014
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                              Address: Ghaziabad, Uttar Pradesh

                              I am a resident of Niti Khand-1, Indirapuram, Ghaziabad, and use Mother Dairy Toned and Double Toned Milk on daily Basis, for the last five years . For the past one week I have noted a difference in the taste of the Milk, which feels as if Stale Coconut has been added to the milk . Please look into the matter and get the taste corrected at the earliest . Regards, Regis G. Vincent F-4, Plot No.1046, Niti Khand - 1, Indirapuram, Ghaziabad - 201010
                              Dear Mr. Regis George,

                              We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share with us your Contact no, Email id & Point of purchase and we will make sure that necessary action is taken at the earliest.

                              Regards
                              Mother Dairy Team.
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                                C
                                CHUNKY ARORA
                                from Noida, Uttar Pradesh
                                Sep 22, 2014
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                                To whomsoever it may concern My name is chunky Arora and I am a resident of Rohini sector 13 delhi, it has been noticed and is of prime concern that mother dairy outlets are not doing their services under a speculiar rules and regulations. They have been coning thier honest costumers with a cardboard piece they serve as rupees in change of goods customers buy. As a citizen of India, and knowing my rights, i want to know that under which notice they have been given an authority to convert little pieces of cardboard into currency. For an instance i have been told by another owner of mother dairy outlet that they sometime issue such paper tokens just to ease thier way out . If they issue 100 tokens of for Eg Rs4 each, that means they are generating a sum of Rs 400 in form of their paper tokens . this is a clear case of fraud that is getting born into the business of these mother dairy outlet's owners I would like to request the concerned authourities to take a required step as soon as possible and stop this money making policies that has been adopted by these owners. chunky arora [protected] [protected]@gmail.com
                                Dear Mr. Chunky Arora,

                                We regret the inconvenience caused to you. We have forwarded your contact details to the concerned team. We assure you that we will address your issue at the earliest.

                                Regards,
                                Mother Dairy Team.
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                                  D
                                  DHINGRA
                                  from Noida, Uttar Pradesh
                                  Aug 1, 2014
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  I am Senior Advocate Supreme Court of India and I had remained President of Sec-30 for about 4 years. Today at about 8 A.M. I went to buy vegetables at your Mother Diary both of Sector-30. The incharge of your booth is not a fit person for our sector as in our sector-30, all learned, respectful people live. Your booth incharge is most disrespectful man and he is in the habit of speaking rudly to the customers. I had received already complaints against him. In the morning also he misbehaved with me. Kindly depute some senior officer to enquire into the matter and he should contact me when he visits the site. My phone no. Is [protected]. Atleast he should be asked to behave properly in future. Ashwani Dhingra Senior Advocate Supreme Court C-90, Sector-30 [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Ms. Ashwani Dhingra,

                                  We regret the inconvenience caused to you. We have forwarded your contact details to the concerned team. We assure you that necessary action will be taken at the earliest.

                                  Regards,
                                  Mother Dairy Team.
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                                    U
                                    udaychander
                                    from New Delhi, Delhi
                                    Jul 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Faridabad, Haryana

                                    Dear Sirs, I purchased 200 grams of packed Mother Dairy Paneer on 29th July 2014 from "Maha Laxmi Store", Sector 18, Faridabad (Haryana). On opening the packet, we found it to be of sour and immediately went to the store to replace. The attitude of shop owner was very rude. He asked to complain to Mother Dairy, and he was not responsible. The date of packing on the packet is July 14, and date is not visible. My over-confidence of purchasing a "Mother Dairy" product is jolted. It is not a question of wastage of Rs. 60/- which I spent while purchasing the panner, but a bad marketing of a "Mother Dairy". I wish you will look into the matter and fix a responsibility. UDAY CHANDER House No. 1245, First Floor Sector 18, Faridabad 121002 Mobile: [protected] E-mail: [protected]@cbip.org
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Mr. Udaychander

                                    We regret the inconvenience caused to you. We have forwarded your contact details to the concerned team. We assure you that we will address your issue at the earliest.

                                    Regards,
                                    Mother Dairy Team.
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                                      tushar_ag
                                      from Mumbai, Maharashtra
                                      Jul 12, 2014
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      Vendor standing & handling kendriya vihar sec 51 noida booth is rude, stupid, mad, psycho or whatever one can think as he behaves like this only. I really dont understand why they get so irritated by the daily customers, if customers are the main problem than they should close there shop, release the booth & gov should alot this to some one else who is mentally capable to handle customers. His whole family is stupid & behave same. I am one of the resident of this society & he treats us like we are bagging for mother dairy product & not giving money, he shouts on small things like .. chuutta paisa lao verna bhago yahan se, If you tell him to give 2 ltr milk but suddenly u realizes that you need only 1.5 ltr & you ask for this he stare at you & even say bad words.

                                      This is not the case with residents, any one who has purchased any product from him has faced this type of behavior.

                                      Even old uncles & aunties became his victim. So my humble request is to cancel his booth tender & reallocate it to some one else.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Mr. tushar_ag,

                                      We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share with us your Name, Contact no, Email id, Address, Product name & Point of purchase and we will get back to you at the earliest.

                                      Regards,
                                      Mother Dairy Team.
                                      Tushar Agrawal
                                      Tushar.[protected]@gmail.com
                                      Mother dairy booth : kendriya Vihar sec 51, noidanoida
                                      Kindly organize a surprise survey in our society to confirm my complaint
                                      Dear Mr. tushar_ag,

                                      Thank you for sharing your contact details. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

                                      Regards,
                                      Mother Dairy Team.
                                      Mother dairy is worst like anything, Sec 50 Noida Booth is staff is also very rude, don't know how to talk with customer.
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                                        arun5181
                                        from Gurgaon, Haryana
                                        Jun 25, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        Dear Sir, Yesterday I went to buy milk from mother dairy in L Block Bandh road, Sangam Vihar. A lady sits there with her husband always treats people very badly.Sometime her 2 children sit there whom age are under 18 year also treat people badly. Yesterday I bought a milk packet from her, one packet was torn. I wanted to exchange it but she behaved very badly and very rudely. She did not exchange the packet and even too the torn packet. She even abused to me. When I again asked her to change the packet she even tried to hit me. she said lots of police men known to me i will send you in jail Nor did i get a new or already bought milk packet nor money. I request you to take action against that dealer ASAP...
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear Mr. arun5181,

                                        We regret the inconvenience caused. We are keen to assist you with your concern. Kindly share with us your Name, Contact no, Email id, Address, Product name & Point of purchase and we will get back to you at the earliest.

                                        Regards,
                                        Mother Dairy Team.
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