Mother Dairy Complaints & Reviews

I bought a water melon from fruit and vegetable booth no 770on TUESDAY(12th May) and the container in which these were displayed had a hand written placard saying LAL AND MEETHE along with rate of that day. I bought a water melon weighing around 2kg assured of its quality as promised on the placard. But to my utter dismay when we cut the same on Wednesday the colour of the water melon was light pink and it seemed that it was not ripe enough to be eaten. When I went to the booth at 15.30 the attendant at the counter inspected it and called the regular attendant to come to the booth to resolve the issue as he found himself not competent enough to redress my grievances.He requested me to wait for some time to allow regular attendant come. But after waiting for 15 minutes he did not come I asked for the complaint book, which he said he was not aware where it is kept and again phoned and told me to come in the evening and keep the water melon in the booth to enable them to think about next course of action. When I again went in the evening the regular attendant was there and he said they are not responsible for the quality and he also refused to give me the complaint book, instead wrote m no [protected] saying that it is the complaint no of mother dairy. I explained to him that on no other vegetable and fruit any assurance of quality was mentioned and a customer is supposed to buy the same using his discretion as regards quality and edibility of that item. But in case of water melon you are guaranteeing the quality of water melon by placing a placard and you are responsible for its quality. I left the water melon at the booth and came with the slip.Now I am complaining to you and demand why complaint book was not provided in the booth, why placard assuring the colour and sweetness of water melon was placed, whether the same is permitted by you or the booth owner is trying to be extra clever in resorting to unfair trade practice to push up his sales and fleece hapless consumers who incidentally is also a senior citizen. I request you to take suitable action in the matter and keep me posted about developments action taken to redress my complaint. PS The attendant was wise enough to suggest me that I will be spending more than the cost of water melon if I complained and pursued it. Thanking you, Yours faith fully B K MAHAN [protected] [protected]@gmail.com Add Flat No 105, Dhruva Apartments, I P EXTENTION Patapar Ganj, Delhi 110092

I want to draw your kind attention towards the milk booth supply Mother Dairy (RDP No - 761) in my locality Baldev Park. People in the booth don't return the money and say they are running less of change they order the customers to bring change and if you don't carry change they will give you a paper token and above all when ever you ask for money they say that it is only given back when we will buy the milk, which is a forceful thing and create lot of trouble.They always make argue with the customer and use rustic or harsh language once customer ask for anything like change/price.etc. They refused to give change inspite of having bowl full of change in their drawer.They said that change would be sold on higher price at market. Amit

It’s pathetic to be the consumer of so called well known company like Mother Dairy. We are regular user of Dhara Groundnut oil. This time we purchased 10 pouches of 1 ltr. from D Mart Kandivali (West). On opening 2 packs we found that oil has a “DIRTY FOUL SMELL & DARK COLOUR” which is not of edible grade. Thus we registered compliant on toll free of Mother Dairy on 4th April 2015. Our compliant registration number is 167886. Toll free agent informed us that we will receive the call from company representative from Mumbai in 48 hrs for oil replacement. Till today we have not received a single call from any of the Mother Dairy Person. We have decided to proceed to consumer court since company is not bothered about consumer at all. Also we will be submitting this bad oil to FDA.

Whenever I got to motherdairy in my sector 20 noida D block that guy never give any change in return and we have to come back home every time without the purchase of milk. The guy is even rude and always misbehave with us because we don't have change. Sometimes I get it change problems but always and the behaviour too is my concern please look forward to it.

I have a serious complaint against Mother Dairy Booth owner of G-Block Preet Vihar, Delhi-110092. He is behaving very rudely with customers in general.Today he sold us the expired ice cream brick to us and when we requested him to replace the same he refused to do so and behaving very rudely with my wife and daughter. He is creating nuisance by keeping the nearby area very dirty. I request to the concerned authority to take immediate action against him otherwise I have no option but to take legal / police action against him. The mother dairy booth is adjacent to my house. Complainant Anil Kumar Jain M-[protected]

Dear Sir, Today I purchased two Ice Creams (Chocolate BAR/FEB 15, M2822A) from Mother Dairy Booth at South Motibagh Market. The person at the booth charged Rs. 15/= per Ice Cream whereas MRP printed on its wrapper shows Rs.10/-. When this was pointed out the person at the booth was very rude and refused to return the difference saying the price has been increased. It is not the question of charging Rs. 10/= but the way they behave with customer. Sonam E-88 South Motibagh New Delhi-110021 [protected]

Dear Sir WITH LOT OF GRIEF, I AM WRITING IN TO YOU. ITS BN LONG NOW THAT I AND MORE STUDENTS LIKE ME ARE FACING THIS PROBLEM OF EVE TEASING BY THE MOTHER DAIRY VENDOR IN OUR AREA i.e. BER SARAI DDA MARKET. THIS GROUP OF 5-6 PEOPLE ALONG WITH THE RUNNER OF THIS DIARY, STAND THERE N PASS UNHEALTHY COMMENTSAND DO UNETHICAL THINGS. MOREOVER FEW DAYS BACK THEY MANHANDLED THE LOCAL ICE CREAM VENDOR WHO STANDA THERE PAST MANY YEARS.HE SAY THAT MOTHER DAIRY GIVE US SOME TARGET OF ICE CREAM TO SELL SO THAT NOT ANY ICE CREAM REHDI WILL STAND IN MARKET OR NEARBY. PLEASE SEE INTO THE PROBLEM VERY SINCERELY.EXPECTING A QUICK AND STRONG RESPONSE FROM YOUR SIDE. Regards, PREETI

Dear sir,

With a lot of grief, I am writing in to you.


Its bn long
now that I and a lot more students like me are facing this problem of eve
teasing by mother dairy booth no 1006
vendor in our area i.e. BER SARAI market.

This is
group of 5-6 people along with the runner of this dairy, stand tere n pass
unhealthy commentsand do unethical things.
Many of the times I have ignored these unbearable behavior but this time I am
really feeling mentally harassed.. Sometime they drunks & still sits in shops. He’s not
only well trained but badly behaved, he uses foul/gruff language with
customers, many request you to take appropriate and strict action against the
representatives of above said dairy.

Moreover few
days back they manhandled the local ice cream vendor who stands there past many
years. its increasing day by
day.Pleasesee into the problem very sincerely.

Expecting a
quick and strong response from your side.


Regards

i purchage fruit n nut brik 600ml in sector 7 rohini delhi 85 which is manufactured in july 2014 its taste is not good then i compln to street vendur . all product on this vender are manufactre in june to octuber 2014 and he is not attend my complend he says jessa mall milega vesa hi bechegn sir why we pay for old products

Hi, This is to notify that i purchase a Mother dairy ice cream Cornetto on 18 th January in Jaipur, Rajasthan and to my shock and surprise i got a rubber band coming out of my cornetto. Such thing shows the reputation owned by your company in market and such an unhygienic making of the product is highly against the law . I emailed the consumer contact of the concerned company yesterday but i have not received any reply yet.. Please take neccesary action..

Hello, I am from Rajkot . I am having a complain for shop named Santosh in near Devpara, Indiranagar .It is a kind of grosary shop near in our area, owner used to charge more than what is printed on packet of all the items of mother dairy . When I/we asked, again and again he replying that there is a judgement that we can sale it above price than MRP and behave rudely every time when one say that you can't charge more than what is printed on it. Question is that one has never minded with that 0.50 rs. extra but when it goes to 1 rs per pack than it make difference as there may be higher rounding off by 0.50 rs but why extra 1 rs. each time and saying that he is right on his own way, Don't buy if you have any problem ? I think that is not fair. Steps required at least to taught him that don't behave like this and charge this way

DEAR SIR, WE HAVE GOT ISSUED A SMART CHANGE CARD NO.[protected] IN THE MONTH OF AUGUST, 2014.AND WE HAVE NOT TOLD DEDUCTION OF RS.10/- EVERY MONTH FROM OUR CARD. THIS IS HIDDEN CHARGES WHICH IS HIGHLY OBJECTIONABLE..MOREOVER, WE DEPOSITE RS.1000/- IN OUR CARD AND GET MILK IN A WEEK TIME.THEN WHY IS RS.10/- DEDUCTED IN CARD EVERY MONTH.AND NO SMS IN MOBILE. IN COMPARE TO BANK ATM DEBIT CARD ISSUED NO ATM CHARGES BUT MOTHER DAIRY CHARGE CARD CHARGE RS.25/- WHICH IS WRONG DONE BY MOTHER DAIRY.SECONDLY, BANK" CHARGES RS.60/- PER YEAR SOR SMS ALERT FOR ANY ENTRY BY DEBIT CARD, NET BANKING AND OTHER DEPOSIT AND WITHDRAWN ETC. THEREFORE, IF THIS TYPE OF DEDUCTION IS BEING DONE BY MOTHER DAIRY ON SMART CHANGE CARD, THEN WE WILL PURCHASE MILK ETC. ON CASH PAYMENT AND.CARD WILL BE DESTROYED BY US. THANKS. SUSHIL KUMAR BANSAL MOB.[protected] VAISHALI PIN-201010

Sir I bought a ghee from sukhdev vihar, Delhi mother diary. The temperature of Delhi is nearly 4 Celsius and on this temperature genuine ghee is in semi solid form but the ghee that I bought was found to be fully liquid in normal condition. Sir kindly take possible step for it.

With respect I am your agent of selling milk in our town and i want to give back your agency due to cheating your company have allotted agency next to my shop. I am running Ur agency since a year, it means i am your member 1000807 sarfaraz kaladiya . The company have given agency next to me and have given refrigater with no cost from ur company I don't know how . Please do see to this matter . With respect Ur member sarfaraz.

Dear Team, As we are having 3 COW and we are producing 35 Liters of milk daily but in our dairy our dairy director is making problem the you are mixing sugar and he his sending milk daily for last 2 days, we are facing more problem, kindly requesting you clear the issue. He is not providing any LAB report also. Location : Kukkanahalli, Gollahalli Post, Dasanapura Hobli, Bangalore North, Bangalore 562123 PH:[protected], [protected]

Complaint Details Hi, I am really upset that contractor of mother dairy in sadar bazar delhi cantt mostly use mug to measure milk at evening times, when I objected he said this is a time for cleaning machinery so have to use mug to measure, he also get annoyed if someone object this. Also he never returns "khula paisa" or chutta, he is in habit to give toffees. He is very rude at times. If this continues we would stop buy milk from mother dairy. Regards

I am a resident of Niti Khand-1, Indirapuram, Ghaziabad, and use Mother Dairy Toned and Double Toned Milk on daily Basis, for the last five years . For the past one week I have noted a difference in the taste of the Milk, which feels as if Stale Coconut has been added to the milk . Please look into the matter and get the taste corrected at the earliest . Regards, Regis G. Vincent F-4, Plot No.1046, Niti Khand - 1, Indirapuram, Ghaziabad - 201010

To whomsoever it may concern My name is chunky Arora and I am a resident of Rohini sector 13 delhi, it has been noticed and is of prime concern that mother dairy outlets are not doing their services under a speculiar rules and regulations. They have been coning thier honest costumers with a cardboard piece they serve as rupees in change of goods customers buy. As a citizen of India, and knowing my rights, i want to know that under which notice they have been given an authority to convert little pieces of cardboard into currency. For an instance i have been told by another owner of mother dairy outlet that they sometime issue such paper tokens just to ease thier way out . If they issue 100 tokens of for Eg Rs4 each, that means they are generating a sum of Rs 400 in form of their paper tokens . this is a clear case of fraud that is getting born into the business of these mother dairy outlet's owners I would like to request the concerned authourities to take a required step as soon as possible and stop this money making policies that has been adopted by these owners. chunky arora [protected] [protected]@gmail.com

I am Senior Advocate Supreme Court of India and I had remained President of Sec-30 for about 4 years. Today at about 8 A.M. I went to buy vegetables at your Mother Diary both of Sector-30. The incharge of your booth is not a fit person for our sector as in our sector-30, all learned, respectful people live. Your booth incharge is most disrespectful man and he is in the habit of speaking rudly to the customers. I had received already complaints against him. In the morning also he misbehaved with me. Kindly depute some senior officer to enquire into the matter and he should contact me when he visits the site. My phone no. Is [protected]. Atleast he should be asked to behave properly in future. Ashwani Dhingra Senior Advocate Supreme Court C-90, Sector-30 [protected]

Dear Sirs, I purchased 200 grams of packed Mother Dairy Paneer on 29th July 2014 from "Maha Laxmi Store", Sector 18, Faridabad (Haryana). On opening the packet, we found it to be of sour and immediately went to the store to replace. The attitude of shop owner was very rude. He asked to complain to Mother Dairy, and he was not responsible. The date of packing on the packet is July 14, and date is not visible. My over-confidence of purchasing a "Mother Dairy" product is jolted. It is not a question of wastage of Rs. 60/- which I spent while purchasing the panner, but a bad marketing of a "Mother Dairy". I wish you will look into the matter and fix a responsibility. UDAY CHANDER House No. 1245, First Floor Sector 18, Faridabad 121002 Mobile: [protected] E-mail: [protected]@cbip.org