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Mother Dairy Complaints & Reviews

www.motherdairy.com
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Updated: May 24, 2026
Complaints 953
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359
Unresolved
594
So far, so good. Mother Dairy is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mother Dairy will keep up the work and continue to help more customers with their concerns even better 🤝
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Mother Dairy reviews & complaints page 6

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B
Big Bang Entertainment
Aug 10, 2022
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Address: SF 2, 1048, Neetikhand 1, Indirapuram

We live in Indirapuram and buy milk and paneer from nearby Mother dairy booth 883. It happened many times that the milk we bought became stale even though its expiry date was ok and same happened with paneer. When we complainted to booth 883 owner he said we cant do anything and you must complaint directly to mother dairy on their customer service. We mailed and called and got a complaint number 1810917. We were assured that the case will be taken up and solved within 5 days...But its been more than 2 months no action has been taken. Whats the use of having a customer service department when no one bothers to respond ???
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    S
    sachin vashisht
    from Gurgaon, Haryana
    Aug 9, 2022
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    Owner of Mother Dairy Milk Shop Number 918, sec 31, Gurgaon, Haryana, 122001 on the evening of 8 August, 2022 misbehaved with my father who is a senior citizen.

    My father bought 2 litre toned milk and half litre full cream milk from him.

    Right after the purchase my father went home and then on boiling the toned milk we got to know that milk is curdled.

    Within 30 minutes of purchase my father went back to him to report the incident.

    He said he will not replace the milk moreover he misbehaved and shouted for no reason and said you can complain wherever you want.

    Please, avoid using this company. It's really frustrating and annoying.
    Mother Dairy customer support has been notified about the posted complaint.
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      V
      VarunrajveerArora
      Aug 7, 2022
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      Address: Paschim vihar

      The person who is on both no. 652, unable to handle the both...he is too slow...customers are always standing there but first of all, he always busy with other work, placing the items when delivery van came for delivery...he definitely place the items but should also attend customer together, resulting 20-30 peoples always waiting for his orders. 50-60 years peoples are waiting in a cue...when somebody telling to please give me items he replied rudely...even a single person came for order, first he placing itmes then give the items after 15-20 min.
      If there is any other option, i will never come to this mothery dairy both
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        M
        madhuyadav034
        Aug 5, 2022
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        Address: A 87 Joshi colony, I.P.Extension, I.P.Extension

        The milk I bought yesterday, August 4, 2022, morning, was found sour at evening. The date mentioned on the pack is August 5, 2022.
        Mother Dairy customer support has been notified about the posted complaint.
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          R
          Ranbir Bundela
          Aug 5, 2022
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          Address: Tigri

          Hi Team,

          I used to buy token milk from both no 79 which is placed in Tigri, from a very long time I'm getting milk which is fully bad smell, bad milk, curdling. When I asked to both attended check he said you can complaint. Yesterday day I bought milk but whitewash work was going on when I came back to home and keep the milk for bowling that milk got curdled. I feel that he's also doind adulteration in milk.

          Please check with that both and take strict action against him.

          Thanks
          Mother Dairy customer support has been notified about the posted complaint.
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            M
            Mohdparwej
            Aug 4, 2022
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            Address: Shop No- 94 Mother Diary , Sheikh Sarai phase 1 ,New delhi

            Today, Around 5:00'O' Clock (pm) I purchase a Half Litre Milk From ["Mother diary Shop - Sheikh Sarai Phase 1" ] and when I reached home and boiling a milk and after Sometime I found that the milk is burst totally ...

            And Shopkeeper doen't accept her fault regarding his milk which is store in Milk Cane...
            Mother Dairy customer support has been notified about the posted complaint.
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              M
              msgoindi
              from Powai, Maharashtra
              Jul 28, 2022
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              Address: Mayapuri, New Delhi-110064.

              Very dismaying to convey that the Mother Dairy Booth No:642 doe not stock sufficient quantities of Milk(Single Tone, Double Tone Milk) and customers are given staple reply that the delivery vehicle hasn’t come. This is the situation at 7am when customers have not started lining for Milk. Earlier too I had given my complaint against non availability of Mother Dairy Ice cream & Milk in same booth(No:642). Mother Dairy is certainly losing its business share by such insufficient stocks of Milk. Will Mother Dairy officials take appropriate action against Mother Dairy Booth No:642.
              Mother Dairy customer support has been notified about the posted complaint.
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                S
                Seema Beniwal
                Jul 27, 2022
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                Sir aaj 27/08/2022 mane aapki pink kulffi le hai or us per expairy date OCTOBER 2022 hai or kharab ho chuki hai or mane usko store karke rakha hai with reper...
                Mother Dairy customer support has been notified about the posted complaint.
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                  P
                  PayalRahul
                  from Noida, Uttar Pradesh
                  Jul 20, 2022
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                  Address: Supertech ecovillage 1, greater Noida west sector 1

                  I have purchased Mother dairy Brown bread and it has so many Red ants in it.

                  Purchased date - July, 20, 2022
                  Expiry - July 24, 2022
                  Location Supertech ecovillage 1, greater Noida west sector 1
                  Mother Dairy customer support has been notified about the posted complaint.
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                    D
                    deepika07071988
                    from Delhi, Delhi
                    Jul 16, 2022
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                    Address: Dwarka sector 18

                    I purchased milk on 15june and the packet have expiration date of 16 June. When i boiled the milk on 16 June it curdled up. I stored the milk in refrigerator still it had gone bad.
                    Mother Dairy customer support has been notified about the posted complaint.
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                      A
                      Abhishek Chhikara
                      from New Delhi, Delhi
                      Jul 16, 2022
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                      Address: RZ C 10, Old Roshanpura Najafgarh

                      I purchased milk from mother Dairy and I pay online which shows payment done but mother incharge argues and said to not received payment and forcefully payment received in cash. He has no idea about how to talk to customers. Always said I mix saop and water in the mlk that's why too much bubble formed in the milk. This incident of the mother Dairy booth 684 Najafgarh Near Chhawla Stand.
                      I hope u take necessary steps in this regard
                      Mother Dairy customer support has been notified about the posted complaint.
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                        H
                        him154
                        from Gurugram, Haryana
                        Jul 15, 2022
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                        Address: Mother Dairy Booth 3539, Sector -23, Gurgaon

                        The salesman at booth 3539 sold me a torn (cut which wasn't open) toned milk packet to me. As soon as I picked it up the cut opened and the milk spilled all over right in front of him. Instead of replacing the packet, he blamed me for tearing the packet. It is practically impossible for me to put that cut without having scissors which I didn't have when he sold me the packet. He charged the full amount and didn't even replace the torn milk packet. In addition, when asked for the bill he refused to give me the bill. Further, when asked for a refund he refused that as well.
                        Mother Dairy customer support has been notified about the posted complaint.
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                          P
                          Pmrgp
                          Jul 15, 2022
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                          Address: Mumbai

                          Its been more than three times that we received spoiled milk delivered by SWIGGY instamart. My kids health is hampering. We have been using third class milk. I request FSSAI to check the quality of the milk. This could be dangerous for Kids and other users.
                          Mother Dairy customer support has been notified about the posted complaint.
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                            R
                            Rohan Makin
                            Jul 10, 2022
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                            Address: Noida

                            Mother dairy bread is of worst quality
                            Very dry unable to eat
                            Mother Dairy customer support has been notified about the posted complaint.
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                              H
                              Harish.vohra
                              from DELHI, Delhi
                              Jul 9, 2022
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                              What is the hell
                              I m purchase a toned milk of dated 10 of july in evening and than its wrost is this kinkd of yous product
                              And than i go to the shope of milk wher we had purchase it they will answer me go to pm we are not changed it NAGPAL DAIRY rani bagh bagh mahendra park deli-110034 jo ukhad sakte ho ukhad lo
                              What is this????.?
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                                k09rishna
                                Jul 3, 2022
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                                अकोला, ०३/०७/२०२२
                                बूथ न २, विद्या नगर,
                                कुछ सामान की खरीददारी की और इन्ही खरीदी समान का बिल मांगने पर, नही है, भाई क्यों नहीं है, कह दिया ना नही है, अरे पर जब आपको मदर डेयरी से बिल आ रहा है, तो हमे बिल क्यों नहीं ।
                                "आप से जो होता हैं, वो कर लीजिए, कोई बिल नही" और ज्यादा इंसिस्ट करने पर मारने पर भी उत्तारू हो रहा था ।
                                Mother Dairy customer support has been notified about the posted complaint.
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                                  P
                                  PROTO DEVELOPMENT SERVICES
                                  Jun 23, 2022
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                                  Address: Block G, sector-22, Noida-201301,UP

                                  I have purchased packed paneer on 23 june 22 7 PM and found badly smelling and can't be used, then i reached to outlet where i purchased, it was mother dairy outlet located at G Block sector 22 noida, UP, outlet owner refused to replace, i bought another again and found even that was stinking badly,
                                  I decided to lodge serious complain in all the possible social handle pages to make other our brother and sister to avoid as much as possible to buy mother dairy packed product.
                                  Use this channel to raise voices against mother dairy as their quality of products are getting day by day worsen and avoid our kids getting food poisen infected
                                  Mother Dairy customer support has been notified about the posted complaint.
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                                    J
                                    Jhaa@9828
                                    Jun 19, 2022
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                                    Address: Panipat haryana

                                    Dear sir/mam
                                    My self hare ram jha, i am a ex distributor of your milk products. I gave supplies in kabri road, dist- panipat (Haryana) My customer no is 71179. Route- 202704.Actually I have a query regarding my security money. I left the distributorship on November 15th of 2021.
                                    I did not get any kind of information regarding my returning of security money.
                                    Whenever i asked to officers 1(charanjit sir)
                                    2(Md.Abdul) they just ignore my query and tells that this is a company procedure.it will take time . According to POV i did not think that they are concern about my problem that's why i need to write you this complain . I am seeking for your reply. Plzz let me know when will i get my money.
                                    Thanking you
                                    Mother Dairy customer support has been notified about the posted complaint.
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                                      D
                                      Delhi metro01
                                      Jun 17, 2022
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                                      Booth no. - 15008
                                      Delhi metro housing complex, sarita vihar near mohan estate metro colony
                                      Not open ragular and not fix timeing
                                      Shop are only open 4 to 5 hr daily
                                      Do not easily available milk and other dairy products so be please open this dairy full time all dayes
                                      Mother Dairy customer support has been notified about the posted complaint.
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                                        V
                                        Vipin Jacob
                                        from DELHI, Delhi
                                        Jun 15, 2022
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                                        Address: Sar group, plot no 221, udyog vihar phase 1, sector 20 Gurugram 122016

                                        I brought 4 packet of mother dairy masala chach on 14th June which had expiry date of 16th on them from a near by shop. On tasting the content, the masala chach was very stale, bad smell, tangy and acidic taste.
                                        We opened 2 packets and 2 packets we kept in fridge for complaint.
                                        Please look into the matter as its a waste of my hard earned money and time.
                                        Also such incidents are unacceptable from such a reputed company mother dairy.!!
                                        Mother Dairy customer support has been notified about the posted complaint.
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