[Resolved]  Mother Dairy — regarding refund of 26rs

Today, i. E. On 5th jan, 2019, i've made a payment of 26rs through paytm wallet
(No. [protected]) to mother dairy booth no. 566, located in sector 3, rohini, delhi-110085.

Payment through paytm was successful, and money also successfully debited from my account.

But weird thing is, mother dairy shopkeeper denied regarding receiving such payment through particular phone number.

I requested him to, to look at paytm merchant app statement, he denied such thing too. So i had to paid him in cash then i left.

Aftersome time, i made a call to paytm merchant helpdesk, and shared my concern with them.

Now the funny part comes, i asked them that mother dairy shopkeeper doesn't receive any payment till now. Then paytm said that we only share information from which you calling from.

So according to them, i need to call from mother dairy registered paytm merchant number to get this sorted. How can i do this on my own?

So i'm requesting you to inform my concern to them, and tell them to refund my money soon.

Paytm denied to sort, even their executive named fazale was very rude to me. Also mother dairy shopkeeper denied such payment.

Below i've shared successful payment sent to mother dairy with txn detail.

Jan 5, 2019 11:41:59
Transaction id: [protected]
Amount 26 rs

Hoping to get my money at earliest.

Regards
Deepak
[protected]
+2 photos
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Jan 11, 2019
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Jan 06, 2019
Updated by AFsane DReam
Today, I confirmed With mother dairy booth no. Shopkeeper, he claimed that no such amount pf 26rs from that number, has been recorded in our yesterday's total.

So i need a refund asap, i don't know who is having my money right now
Jan 08, 2019
Updated by AFsane DReam
Happened twice now. Today, paid via phonepe, again denied that no such payment was received thru msg. Again told him, that look at my phonepe txn, he told its upto you to take a risk.

So according to him, he will enjoying extra income if people fails to get a msg over mother merchant registered number.

Also no resolution till now by mother dairy support team.

Ive attached screenshot of successful phonpe..

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