[Resolved]  Motorola — complaint against moto g5 plus

Address:Ahmedabad, Gujarat, 380015

Dear sir/mam,

I was a happy customer of motorola as 3 of my family members use motorola phones. But the last phone i bought this year is moto g5 plus (. Initially for 7-8 months it worked fine for me. But after that problems started. Like 1- over heating,
2- battery drain fastly
3- slow charging

My phone is under warranty so i gave my mobile to service center to repair it. They said that problem is been solved but after 15 days again this problem started. I again went to service center at motorola and lenovo service center, chinubhai towers, ashram road, ahmadabad. But they refused to hear my problem and were very rude. How can motorola authorize this type of service centres??

My phone is under warranty and i want my phone to be repaired properly or replaced. I hope you will take good decisions or else my next action would be complaining to consumer court.

Thank you.
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Jun 27, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
Motorola Mobility Customer Care's response
Hi Dmpl,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Complaint comments 

Comments

Highly disappointed to buy a motorola phone,
phone was dead after using few days but their customer care center refuse to give service.
Saying its chargeable about 4500/-

regrets.

Gautam mandal
mob no. [protected]

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