[Resolved]  Motorola — Complaint against moto x play

Address:

Karnal, Haryana, 132001

I have purchased moto x play online through flipkart with invoice no. #blr_wfld [protected] dated 29.01.2016. Imei of my device is [protected]. I wish to submit that my some of the functions of my device all of a sudden stopped working. I took my device to motorola service centre, karnal (Haryana) on 01.09.2016. The executive at the service centre told us that this is a software problem and will be repair till evening, you can collect your phone in the evening. When i went to service centre in the evening they told me that it has not been repaired yet will be delivered tomorrow. The next day i was told to collect the phone at 12:00noon. When i went at 12:00noon i was asked to come again at 2:00pm and the process continued and their executive kept giving two hours time again and again. My moto phone set is still lying at service centre, mughal canal, karnal and i have been given 2 hrs time nth time in the last few days. This is what i am facing. I do not expect this kind of services from a brand like motorola. Kindly do the needful. I shall be grateful to you.