Motorola — Mobile phone Isuues

Address: Mumbai City, Maharashtra

I had ordered a Motorola Moto G 3rd generation phone from Flipcart on 5th August 2015, i received the product on 8th August... after 12 days the phone screen started to hang... the phone got slow... while dialing a number from keypad, any random number from the saved contacts list gets dialed automatically... the screen starts popping automatically some time. i had performed a factory reset procedure... but the same issue still persists... so i approached flipcart through Service Call they dint gave me the correct information on the first call and they took 4 days to talk to me... and even after that they said that we dont think that there is any issues in your cellphone and we cannot help you and i should approch motorola company for that.
the flipcart company has a policy of replacement of the products within 30days.
but they denied it.