[Resolved]  Motorola Mobility — bad service offered at authorized service center

Hi,
I went to cellularworld service center in moksh plaza at borivali, mumbai, for my moto g4 plus mobile repair.
- my phone falls in warranty period. Phone's display had issues and the executive at service center told me to change it, which they did free of cost. But then my phone started behaving abnormally. It would flicker, go to sleep mode whenever i made or received phone calls.
- i went back to the service center and they worked on it, but the problem continued and this time around phone started to freeze ;i was not able to operate it.
- i went back to the center they changed the touch pad but within 24 hrs the issues reappeared and also they didn't fix the screen properly, it was protruding out.
- i went back to the service center again but they didn't behave properly this time around and said that moto's internal parts are faulty you should approach moto directly. It was bit abnormal but after deep argument they agreed upon for the repair. Screen was fixed properly but still my phone has issues. Whenever i move the application on screen i see shadows of application moving along it at the background. It flickers at times.

I am not at all satisfied with the service offered to me by the service center. I feel cheated. I am writing this for seeking help.
Thanks.
Jayant
Contact no. [protected]
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Nov 18, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Motorola Mobility Customer Care's response
Hi, Jayant.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Complaint comments 

Comments

Respected sir/ madam,
i am useing moto c plus mobile in that i am using two sim card slot 1-jio and other slot-2 airtel. in slot -2 no network is showing
and i am having may problems by using this problem. there network problem in this phone.

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