Motorola Mobility — Defective model of moto e (2nd gen) 4g through flipkart | |||
Order details: date: 19 may 2015 order ID: OD[protected] moto e 4G (2nd gen) was ordered by us on 19th may 2015, delivered by 24th may 2015.The piece was defective for which all our complaints were rejected by flipkart. Finally we got it replaced by flipkart and recieved new moto E by 9th july 2015. This replaced phone has many issues: such as sim slot 1, wifi, bluetooth, FM radio, hotspot & tethering all not working. Phone is under warranty and motorola customer care promised free service and repair through B2X customer service company; job number: AMSJAI00716 DATE: 6th jan 2016 the latter asking Rs. 5600 for repair as they say "board" to be replaced. desirable resolution: REFUND this time! Was this information helpful? | |||
Motorola Mobility customer support has been notified about the posted complaint. | |||
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