[Resolved]  Motorola Mobility — lenovo k6 note

Address:East Singhbhum, Jharkhand, 831006

I purchased new k6 note 4gb (Batch no. - [protected]) on 8th july 2017. From few days back its tourch light gets on any time even it is locked, yesterday the touch screen was not working some how today morning it got re started and i was able to make calls and other things but it was not ringing when any call is coming only vibrates. I checked all the setting of ringtone and other it was perfect, then i restarted the phone and since then it was asking for pin no (Remarks - "to start android, enter your pin"), i have never ever set any pin in this phone, there was only a pattern to unlock this phone.

Please provide solution...

Name - jayram kumar ray
Mob no. - [protected]/[protected]
Mail id - jayramray. [protected]@gmail.com
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Aug 21, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
Motorola Mobility Customer Care's response
Hi Jayram,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
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