[Resolved]  Motorola Mobility — Misbehave and service center

Address:Hisar, Haryana, 125001
Website:www.motorola.in

To
The concerned authority

I have been an esteemed customer of Motorola for years, and have been very pleased with its service as a result of which I have brought 3 moto phones in last two years in my family.

But my recent experience with your customer care have shaken my strong belief on your company, I was facing some issues with the newly brought MOTO G4 plus, so I contacted the customer care, not satisfied with his reply, I requested him to forward call to one of his senior, my call was forwarded after a waiting of 40 min, and then the conversation with your manager have been a nightmare of my life, he was rude through out the conversation and moreover misbehaved with me, and he was least interested in listening to my issue, talking to him was like talking to a goon during a fist fight, the way he behaved was highly unprofessional and not what expected from an employ of Motorola .
So, sir I request you to take necessary action against the emplyes who play a great role in defaming the name of your company.
And there is no service center in Hisar[protected]haryana)
Please solve this problm.
I m mentioning the email Id and phone no which are registered with you, so that it facilitate your course of action . [protected]@gmail.com
No - [protected]

Regards
Narveer bidhan
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Nov 6, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Motorola Mobility Customer Care's response
Hi Narveer,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.
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