[Resolved]  Motorola Mobility — Mobile in service center from last 5 months only 10 days used

Address:	122001
Website:	www.motorola.in

On 17/1/2016 i had bought a motorola-xt1550 imei no - [protected] mobile phone from flipkart @11900/-. Hardly after 10-12 days discovered that the phone started giving touch issue. When approached service center they said front panel will be replaced which doesn't cover under warranty since it was a online purchase & was charged 6000/- even after the mobile was under warranty - hardly used for 10 days.
Its been almost 5 months mobile being in service center and i have ben following up with motorola over calls mails and personal visit to service center.
The company is not replying for my mails and only makes verbal communication and dosn't replies on the mails even when i am asking for written update and are simply asking me to accept the repaired mobile that too is not working and now its almost 5 months over and i used it for hardly 0nly 10-15 days.
I have already asked them for a legal action too but all in vain
Motorola service center partners misbehave and are making motorola responsible for all the case.
Now please help me to get my reimbursement for all mobile cost/repairing charges and inconvenience and torture don by motorola for 5 months.
I have been asking for reimbursement for all my charges but they are denying as company policies.

As of now i have attached mobile bill, slip for 6000 rupees charged when it was not even a month purchase. I do have all the mails am sending to the director services motorola regarding the case

Motorola india,
[protected]@motorola.com,
Info.[protected]@motorola.com