Motorola Mobility — Motherboard is not available | |||
I had purchased a Moto G3 Handset through Flipkart. The phone is totally Dead within 2 n Half months. When I submitted the phone for service on 7th Dec.15 to Ahmedabad (bapunagar) centre, I was informed that they'll get my phone repaired in 2 weeks. Post 2 weeks I didn't got a positive reply from Ahmedabad (bapunagar) service centre so I called customer care of Motorola. MY WORK ORDER NUMBER IS : BPR/MG/15/00043 Daily i calling him and they told me always tomorrow we will arrange your call with our officer. Today is 9th Jan.'16 and the only answer give me "Sir, part is not available yet in India to repair your phone". No matter how much you request Moto personnel to expedite the work, they'll only call to ask for more extensions. This is worst customer service I have experienced ever so far. Moto only know how to sell, but not how to retain customers. I'll suggest people not to buy Moto Handsets as their repair service is extremely pathetic, customer care unsupportive.Rahul Kapadiya Ahmedabad Gujarat. Was this information helpful? | |||
Motorola Mobility customer support has been notified about the posted complaint. | |||
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