Motorola Mobility — Moto Edge 50 fusion stopped working I just had it for one year

I purchased moto edge 50 fusion in Aug 2024, but 02/10/2025 suddenly went off and did not start after that.I took it moto authorized service center and after some diagnosis they informed that there is problem with motherboard and it will be 20k to repair it.I purchased the phone a little over 20k and now they are charging almost same price for motherboard repair. Last one year i was 4 times visit the authorised service center when my product getting out of warranty then said me motherboard issue.

It is very unlikely and strange that the sd7s gen2 processor got short in 13 month.I have another phone which is 5 year old and till date it didn't have any issue. It's very disappointing from Motorola.

Kindly request to you Please Check my proper phone issue and resolve it.All details mentioned in Below Please find it.

Job Sheet No. - SOIN[protected]
Name - ABHAY SHUKLA
Mob no. - [protected]/[protected]
Address - At Near gulzarbagh station, Deepnagar Patna - 800008
IMEI - [protected]/[protected]

Authorised Service Center

M/s New Tech-PMN
Address : Shop No-12, 1st Floor, Ashiana Galaxy, Exhibition Road, Patna - 800001, Bihar
Contact : [protected] / [protected]
Email Id : [protected]@gmail.com

Last 8days I have been communicating with Motorola but still I have not received any updates.
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Motorola Mobility customer support has been notified about the posted complaint.
Oct 12, 2025
Updated by Moto Edge 50 fusion stopped working I ju
Yet not receive any updates
 
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