Motorola Mobility Complaints & Reviews

Hi i am vijendra.. Plz return my parcel.. I am order phone but this is not a phone

We purchased mobile in flipkart i a week charges not connected we approch flipkart no solution we search service center for motorola near to kancheepuram for service they take 1 week process after receiving mobile same problem, realy i got mental distrub i pledge to bye mobile.

Hi Team,

I have bought one Motorola Moto C (Starry Black, 1GB RAM, 16GB Storage) on 29th July from Amazon and 1year warranty is applicable for it. After one month of delivery, I am facing an issue with mobile battery. Battery is running out within 1-1:30 hours. Then I approached, Motorola service centre located at

7 Khairu Place, Ground floor Near Chandni Chawk metro station, Gate no-6, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700012. From the service centre, I was told that serial no is not available from their end and because of that they can't help me further and I should report to Amazon customer services only. I have raised it to Amazon customer care and they deny to accept any complaints against authenticity of the product. As I don't have any written document regarding mismatched serial numbers of the product, I can not proceed further. Hence I am writing this mail.
I would like to request you to help me out from this situation. It is very unfortunate that I have to go through such distress as an end user. For an early solution, I would like to request you to confirm whether the mentioned serial number of this mobile is available from your portal or not. Please find the attached serial number for reference. If the serial number is available then let me know about service centre details for earliest resolution, else let me know the same as well so that I can proceed with further approaches to get it resolved as soon as possible.

Thanks and Regards,

Arpita Das

The tv came with a stand which is a mis fit to the actual 55 inch tv and it is a definite manufacturing defect. HSN no is 85287217 and Serial no is 2060231M101748. Request replace under warranty

Sir, Madam,

I bought a moto g4 plus with order#[protected] on amazon.in on September 16 2020. The phone was bought for my parents. After using for 7 days, the phone stopped working. Took the phone to Motorola service centre in Delhi (Tilak Nagar) however they refused to service stating that phone is out of warranty. When i contacted amazon India they are asking for service denial letter which the moto service center refuses to provide. Kindly help me.

Regards,
Nikhil

I am using moto one action phone. I faced some issues about network and internet speed issue continuously.
Frequently phone drop on airplane mode and then resolved issue

I request to you please rectify this issue and phone will working smoothly

I bought a new 43 inch motorola tv in june 2020 got 1 year of warranty for the product. On 2nd september the remote went dead without any mishandling from me. I called the customer care for motorola - they assigned the complain to nearest service centre in pune. He over the phone without looking said that its dead and needs a replacement. The service centre people communicated that it is dispatched from bangalore on 4th sept. Now i reached out to them on 8th sept asking for the status - they did ask me to wait for 1 more day since it might have stuck somewhere on the road. Today, on 10th sept - i haven't got my remote still - so i called the customer care again - now they say that its still to be dispatched from bangalore and might need 2-3 more working days. Utter unprofessional and incompetent behavior with no resolution for more that 9 days and counting. Never buying any product from motorola again.

Hello sir
I bought a mobile moto E5 plus1 year later. That's IMEI no is [protected]. Mobile is complete bad product which i got. I went around 5 to 6 times in care for recover that product. I got mic, speaker problem again and again. Recently 1 month later I went to motorola care for recover its speaker but they didn't respond. They always told again and again that part will come then we will contact you. I get my mobile today 1 month later now my warranty is over and now my mic is not working. So I faced problems in that my full year from my mobile that my speaker and mic is not working good. So please kindly changed my mobile.
Thank you

Hi team,

I have purchased motorola android tv form flipkart.com on 29.09.2019, now i have observed that it showing 2-3 black spots on screen and all four corners are also faded, i registered a complaint to support. [protected]@flipkart.com, after so many mails they arranged the technical visit, but technician who visited said that they are not accepting your panel replacement request because this is not so much faded you wait for 1 more month and request again, i just want to ask them why should i wait for 1 another month, i havent paid for that faulty product, which shows dull and faded videos, please look into this matter and try to resolve this issue as soon as possible, the warranty is going to be expire in next 2 months.

Below are the required details.

Order id: od[protected]
Invoice number # fab4qf[protected]

Motorola 109cm 43 inch
Ultra hd 4k led smart
Android tv with wireless
Gamepad
Warranty: 1 year warranty on product
1. [imei/serial no: 1970117m100648

Thanks
Kailash sati

Dear sir,

Moto g5 splus mobile not charging by testing in all respects pls give me the solution for this one otherwise i will complaint to consumer court

Purchased a motorola tv 55" 3 months ago. It stopped working automatically, after plugging it shows only continuous blinking red light. My complaint ticket no. Is 0e23-37812 rpscad-2012490. Please proceed my tickect immediately and send your technician as soon as possible.

Sir,
I want to inform you that i ordered a moto e6s mobile from flipkart on 4th october2019 and it was delivered on 10th october 2019. After five months suddenly it was not working. Due to online purchase i don't know about the motorola service center near me. The problem occurs during the warranty period so i decided to complain for replacing my phone with new one.
Hope you should reponse my problem and take a quick action.
Thank you.

My order details are:
Here are details:
Order number: od[protected]
Email: [protected]@live.in'
Mobile: [protected]

I bought this tv from flipkart and along with complete protection plan for 3 years by paying more. But after even 1 month my tv in not installed and liening in my house. I am facing problem at the beginning of my service and now think what sevice they will provide service for next 3 years. They service partner denied installation of tv saying you provide us with stamp paper agreement that if something happens to tv after installation he is not responsible. Flipkart why didn't you mentioned that you need stamp paper agreement for tv installation. Your partner is saying my wall is not appropriate for tv installation. I have bought the letv tv from flipkart and it was wallmount on the same wall from last 3 years. After i faced issue with the levv tv i puchased this tv and now wall became inappropriate for this tv. I don't understand if levv tv was fine on my wall and they what is problem with motorola tv and what so special in this tv. And more over your telephone executive are giving me suggestion to give another address for tv installation. Really cool suggestion. I am common man not tata, birla or ambani. I have only one small house and one wall for 65 inch monster. If you can't install tv here, then take your tv back and return my money. More over your app work for purchases and have bug for creating return request it gives error.

My cousine had a motorola one power, recently the display is broken. He repaired the phone in an authorized motorola cervice centre neraby. They charged about 7000 rupees for the display and said its original. But aftre the use of 2 moths, the display gone black but the phone is still in working condition. So he reach the service center again and diagnose the phone. Then the technician saids that the display ic of the phone is damaged due to water vapour inside. Actually the phone is spill proof and he dosnt use it in rain or waater condetions. So the people in shop again asked for money to replace the ic.
In my point of view there may be a damage on the rubber material that keep the phone spill proof. It is crearly due to the bad treatment by the technician during display change. But they are not accepting the fact. So i want clear replay and solution. They forcing him to buy another new phone... Is it logical?
The phone is about one and half year old, diplay changed on 08/05/2019
And the adress of the cervice center is
Techno service
Autherized multi brand service center
Valiakkalil jn. Near grand center mall
Muvattupuzha
Email:[protected]@gmail.com

So we are waiting for the valuable replay from motorola

I went to tilak nagar motorola service center and they checked my and told me that we don't handle warranty phone kindly go to another service center, when i went to the rohini service center they said the job card is updated as liquid damage so the warranty has become void.
My phone has chargng issue, the man who opened my phone said the motherboard needs to be replaced and nothing else
Just because of the false job card updated...

I have moto g5s plus mobile. The battery of phone was not working good so i decided to show it on the authorized service center in bhilwara (Rajasthan). They gave me phone after keeping for whole day and i received it stick with rubber band to fix it well. When i removed all rubbers and check the phone battery was working perfectly fine but the front camera of phone was not clear as it was on before i put it there. So i decided to visit again...

The motorola service center which is located in ghatkopar west in the name of technotronics technologis - pts. I had given them my moto g5 plus mobile for battery issue on 31.07.2019 & they said they will give me on 01.08.2019 but they had not given me my mobile or they not given some reason why they taking so much time. Today i called the service center 3 times but they are not receiving the calls. This is the worst service center i think who are not responding their customers.

Warm regards

Umesh poojary

Hi,
I have updated my moto g5s plus mobile phone with latest official update .But after doing this my phone's sim 2 is always off (undetected) .I tried to with various approaches like Shutdown, restart .As a result it get on once but after some time it again off automatically. I have also make a bug report you can find details from below

https://drive.google.com/a/vvdntech.in/file/d/13-F3IptlV1xbMi_9tLy6_AasU51_oNGX/...⇄

Satyam electronics, service center at chaitnyapuri, dilsuknagar, hyderabad fixed an exhausted battery but could not charge it despite a wait of 3 hours. The cash receipt no.4508, dated[protected] for rs.1650/-. Since it is fixed inside cell phone and was not working, i could not check it. I took it back so that it can be repaired else where. Another authorized mechanic found this and reported.

I bought moto one power phone from amazon on 25 feb 19, i have not even used it for 4 months, two week before i just kept it in my shelf in the morning when i get back from work it was not switching on, i contacted motorola services center (Sbm mobile care tinsukiya) and submitted it on last saturday, today when i went to collect my phone they said that they send it to guwahati and from their they are saying that it is having water damage.
I am 100% sure that it never fallen into water or i never carried it in the rain, then how water damage can be happen? Now they are telling that it is out of warranty