Motorola Mobility Complaints & Reviews

My name is Harpreet, I bought this phone Moto M on 14th March 2017 via Flipkart. Its not even six months and it is showing slow charging. It used to charge really fast within two to three hours it use to charge to full. Now it takes more than 8-10 hrs to full charge. Please suggest.

[IMEI/Serial No: [protected], [protected]]

Harpreet
email: [protected]@gmail.com...

I got my MOTO E 2ND Generation phone delivered on 18th of july 2015 and after two months i started having problems related to network connectivity . So i went to the service centre nearby and submitted my phone, even before checking they said it would cost you INR3500 as the sim slot is broken but we will finally tell you about your issue on phone after eight hours . Thanks to god that they called me and said that the repair would be free...

Hi, I had bought a Motorola Cell phone in Oct 2014 through Flipkart. The model is Moto G 2. It is in warranty till October 21st, 2015. I have been observing an issue with the sound bar/speaker of my phone not sounding clearly when held in the left ear. To my surprise even others holding the phone on their left ear agreed to the problem. When checked thoroughly by me, I found volume is lower or negligible when phone is held on the left...

Few days back, my phone's battery drained and it got switched off when i put it to charging only white notification light gets on but the phone is completely dead. I contacted service center they said your motherboard is damaged and it will take rs 8250 to change it. I talked to customer care they suggested to change the motherboard. very wise solution i must say. One month after my warranty periods over my phone's motherboard is dead....

I bought a Moto G 2 from flipkart 3 months back... and from the date of delivery I have not used the mobile for continues period of 15 days or more... within the 15 days of getting the delivery of handset I started getting the incoming voice problem so i went to nearest services center and my bad time started with that... for that small issue they took around 20 days to solve the issue and after so much of struggles I got my handset back. after...

Hi, I am Anuraag Shinde, I had submitted my faulty Charger for MOTO E device to Motorola service station (Bund Garden Pune) on 15th of December, but, unfortunately I lost the token(receipt) given by service center. Now, Service center says that they can not give me replacement charger without the receipt. I told them that I have lost the receipt. I asked them to check in their system database my submission information. I told them that I...

I bought moto g 16gb molbile on 30apr. In mid October suddenly loudspeaker stopped working. I faced major problems of miss calls because ringtone sound/loudspeakers was not working. Due to limited service stores I could give it for service by Nov end. Loudspeaker was repaired but I was not able to hear other person voice properly. I had to use headphone only. After 3 to 4 days loudspeaker again stopped working. Now I've to use headphone always...

I ordered a mobile on[protected] and expected Delivery by 17/05/25 Express Shipping. Till now i didn't get my device when i contacted to motorola delivery support team they to wait 24 hr and 48 hr but till now no proper response and when i am tracking my order it was not updated from 16.5.2025 showing expected. 19.5.2025 at 17.30 received at Coimbatore Sort Facility Coimbatore. due this i cant able to gift this on time and no proper contact details of ekart to communicate, motorola support team also not giving the details.

This is to bring to your kind notice that i had purchase my Motorola edge 30 ultra on[protected], recently after completing the warrenty i had got the software update i had done this after that i had got green line on my mobile display then i had made whats app message to the motorola 24/7 assist they had given me some trouble shoot steps i had done that again same issue i had drafted a mail to motorola coustmer service they said to flash the dive with system same done but still issue not resolved. i went to service center regarding same issue they said simply no change the part with paid service due to out of warranty it's cost around 12500/- i had asked them why should i pay amount that is not the physical damage done by me it has been happen by hardware failure i had thought motorola will give a better service by in this case motorola failed so friends please be aware before buying the motorola mobile my contact no [protected]

I have encountered a green line issue with my Motorola Edge 30 after updating to Android 14 and requesting for screen replacement from the company.

After some days of installing the update, a green line has appeared on my phone's screen, significantly affecting the display quality and overall user experience. I have tried restarting the device, checking for further updates, and booting in safe mode, but the problem persists.

Given that this issue arose due to an official software update, I kindly request your assistance in resolving this matter. Specifically, I am requesting a free screen replacement, even though my phone is out of warranty. I believe this is a fair request given that the issue stems from the software update.

Moto g54 5g mobile is not properly working .. tower connection issue and signals are automatically goes out please resolve this issue
Its new mobile i bought on Flipkart in February 11 2024

So camera is [censored] basically. It's a laggy app. Takes too much time for optimization, can't focus on night, please fix this problem asap, it's just creating daily life problematic. Dont just release new phone every month, give some update. Work on updates. You guys promises to give better software update
But now u aren't keeping your promises

Dear Motorola Customer Support Team,

I hope this email finds you well. My name is Abduzzahir Chandorwala (son of Shabbir Chandorwala who is proprietor of M/s Fakhruddin Abdulhueis), and I am writing to bring to your attention a persistent issue with my Motorola Edge 30 smartphone.

On 15th January 2023, I purchased the Motorola Edge 30, which has been an excellent device overall. However, after a recent software update, I noticed a green line running vertically across the display. Despite visiting the service center and speaking with customer executives, the issue remains unresolved.

I understand that your company policy allows for the replacement of faulty displays within 18 months of purchase. Unfortunately, this timeline is not in my favor by only a month.

Details for Reference:
• Model Name: Motorola Edge 30
• IMEI: [protected]
• Location: Mumbai, India
• Mobile Number: +91 [protected] (Primary) / +[protected]Alternate)
•
I kindly request your urgent assistance in resolving this matter. As a loyal Motorola customer, I believe that a display replacement would restore my phone to its optimal functionality.

Please advise on the next steps or provide instructions for initiating the replacement process. I appreciate your prompt attention to this issue.

Thank you for your understanding and cooperation.

I TD was Kidnapped, raped, torchered, and Robbed and Embezzled of my inheritance by Mariah Carey. I seen that she endorses for Motorola.I am asking the CEO of Motorola to Drop her as a Partner in their brand, until the FBI and Government investigate the Charges I have filed on her in a number of other Celebrities. Which took place in these hate crimes upon I. Even Her ex-husband was involved with the rap in torcher she did to I at her Mansion. I am asking for you to drop her contract, if you need help with evidence to do so I am willing to help. I have been Kidnapped, home invaded in robbed of my inheritance in a 25 year period. A number of Celebrities have came back repeatedly in done this to I. Mariah had I tied up at the bottom of her stairs like a dog. Thinks for any help in response.

Job Id - SOIN[protected]

I recently bought a Motorola G54 5G phone which is unde warranty. One day it's phone screen cracked during charging. Both customer care and Motorola authorised service centre now asking for money to repair it without full inspection. They simply had registered the complaint under physical damage ignoring the cause of the problem.

As my phone is under warranty and it's screen cracked during charging, I request for either replacement or repair of my device free of cost.

Thanks
Kush Varshney

Please resolve my issue i am very disappointed last three month there is no any one repair my LED kindly help me

Worst service ever...I have been on the phone for hours trying to get my phone fixed...I keep getting transferred then was told to pay a deductible of 20.00 if I wanted a phone to use while being repaired to send 34.95. I sent it and they processed payment then refunded it and said they would contact me as they screwed up the payment. They never contacted me and my warranty is expired now. I was on the phone just now and transferred twice then disconnected. This is the most frustrating experience I have ever had and I am still sitting here with a broken phone. The last customer service rep now told me I would have to pay more money as the other customer service reps were on a lower level and misquoted me on what my plan covered. Do not buy a Motorola phone as the Customer Service stinks!!!Here are some of my chat messages attached...

Heather Sorrells

Complaint about Green Line Issue on My Motorola Edge 30 and Invoice Request.

I am writing to express my deep dissatisfaction and frustration regarding the service I have received from Motorola and Flipkart concerning my Motorola Edge 30 smartphone.

On [11 sep 2023], I visited your service center to address a serious issue with my Motorola Edge 30, specifically some green line issue on the screen. I was hopeful that your service center would resolve this issue efficiently, given your reputation for quality service. However, my experience has been far from satisfactory.

To my disappointment, I was informed that in order to initiate the repair process, I would need to provide an invoice for my Motorola Edge 30. I explained to your staff that I had purchased the phone from Flipkart and was unable to download the invoice from their platform. I had made numerous attempts to contact Flipkart's customer support to request the invoice, but they informed me that they are unable to generate invoices for products sold by third-party sellers, and therefore, they could not assist me.

This situation has left me in a predicament, as I cannot proceed with getting my phone repaired due to the lack of an invoice. As a customer who has invested a significant amount in a Motorola product, I find it extremely frustrating that I am being held responsible for a document I cannot obtain due to circumstances beyond my control.

I kindly request your immediate attention to this matter and urge you to reconsider your policy of requiring an invoice for services. As a responsible consumer, I should not be penalized for a deficiency in your company's processes. I believe that Motorola should have alternative methods of verifying the authenticity and purchase of their products, especially when the customer faces difficulties in obtaining invoices.

I would appreciate it if you could provide a solution to my problem, such as an alternative way to verify my purchase or a waiver of the invoice requirement for warranty service in my case. My aim is to have my Motorola Edge 30 repaired promptly so that I can continue to use it without the inconvenience caused by the green line issue.

I expect a swift and satisfactory resolution to this matter, as it reflects the quality of service and customer care associated with the Motorola brand. If my concerns are not addressed promptly, I may have no choice but to escalate this issue throughmand social media, which I hope to avoid.

I have attached a copy of my purchase receipt from Flipkart, which should serve as proof of my purchase. Please review this document and expedite the repair process for my Motorola Edge 30 without further delay.

Thank you for your immediate attention to this matter. I hope to receive a positive response from you soon.

I bought my Motorola edge 30 worth 25000 via Flipkart on June 16 with full payment
Now Mobile is not working properly
Issues
1. Screen flickering
2. Front camera not working
3. Turning on front camera mobile is getting hanged/ stuck
4. Rare camera turn off the phone
5. Difficult to do video calls
6. Voice getting mute while on call

My device Motorola one fusion that is bought from foreign country(Saidi Arabia) so there is no any types of service or accessories available in my country (India).I think this is problem with a better update for my device.
It has also a problem that is ghost touch on my touch screen.Please suggest and give me better solution as soon as possible.