[Resolved] Motorola Mobility — Moto G4+ having screen shadow effect or ghost screen effect | |||||
I have brought MotoG4+ phone a month ago from amazon . As of now its showing a screen shadow effect, it means any app or anything used few minutes back will remain on the screen background due to which it creates shadow like effect and deteriorate the screen. Also it has heating issues.After the latest Android 7 update the issue has worsened which made me to find online solution where i found lots of people facing same issues.I inquired Amazon for replacement as they have given me faulty phone, which it still continues to sell giving special discounts.But it didn't work out in-spite of manufacturing problem they refused to replace the phone . Then yesterday finally i went to Motorola service center in Borivali (Mumbai) and addressed them the problem they refused to take phone for replacement then i asked them if not replacement at-least they can repair for the problem.I was left waited for 1.30 hrs and finally they took the phone with no assurity of problem being resolved .I asked them ambiguity for problem resettlement, then he told that we will change the screen but even after changing people are facing same problem.Still i left my phone at costumer care for 10 days to repair it but very disappointed with Motorola as it is neither helping online to troubleshoot the problem neither it helps in service center for replacement. Was this information helpful? | |||||
Mar 12, 2017 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||||
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