[Resolved] Motorola Mobility — moto m mobile battery | |||
Within 1.8 years after purchasing moto m phone, i have faced severe battery drain. When i approached their authorized service centre at vellore (Vijex), i was told that it may take more than 15 days to get a battery as moto m has stopped supplying fresh batteries for this model, they have to search for its availability in any other service centre. I was shocked to know that a company like motorola has stopped supplying spares for a product which was launched less than 2 years ago. Even now, i haven't get the replacement battery. I would like to alert the mobile buyers to be aware of this company and their spares supply policy before buying their products. It's pathetic. Was this information helpful? | |||
Dec 28, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I had waited for almost a month for spare battery and the service center couldn't arrange for it. Finally I had to purchase a new mobile from Amazon (Samsung make). From my experience, I can strongly suggest to avoid buying Motorola phones as their pathetic support of spares for the device they sell.
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