[Resolved]  Motorola Mobility — New phone is not working properly

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.motorola.in/home

I bought motorola g4 plus in august 2016 from amazon and after 3 months o[censored]sage its charger stopped working.
In january 2017, i went to authorised motorola customer care service centre & they said its charger issue and replaced the charger and told me that issue won't occur further.
But again in may month, its charger stopped working and now they are saying its hardware issue and charging jack is not properly functioning.
There customer care support executives are too stubborn and bad, not ready to agree that its phone issue. 1st time they told me its charger issue, i told them please check it can be a phone issue too.
Further this time as well, i went to 20 kms to moto service centre and now this time they are saying we will check your phone and give it back in 5 to 10 days.
Motorola services are so pathetic. There service centre phone no. Always engaged, i wasted my 2 hrs today to find the service centre in noida
I am highly disappointed and need a strict action on company.
Was this information helpful?
No (0)
Yes (0)
Jul 2, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Motorola Mobility Customer Care's response
Hi Devvrat,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information