[Resolved]  Motorola Mobility — not solving the phone issue

Address:805109

Dear sir i bought moto e4plus phone from flipkart and got received by 2nd august 2017. My phone stopped responding touch without any scratch any type of physical damage on 23rd august i submitted the phone 24th august in service center from then i'm waiting for my phone. It is 13 days now submitting phone in service centre. I used the phone for 21 days with so care not any scratch on that. And service center already took 13 days. However still no information when problem will be solved the company took 9999 for this phone they should take responsibility and replace the phone
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Oct 21, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Motorola Mobility Customer Care's response
Hi, Akram.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
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