[Resolved]  Motorola Mobility — on display touch complaint on moto g4 plus

Address:Palakkad, Kerala, 678007
Website:Motorola customer support service

I have called customer care service of motorola from 16th of september till today i didn't get any response from the customer care. They are just playing with me. I keep on calling them to slove my problem. Two times they have changed the display and again i am getting the same complaint three this i have submitted my mobile in the authorised service center of motorola they people's also don't have the responsibility to slove this problem. The service center is too far from my home town. Last two time i went to the service center because of the motorola customer support persons called and they said their procedure to slove this problem i have done everything like they said. I have mailed so many time till now i didn't get any reply. The same issue i have till now they can't slove the problem. They can't take any proper decisions. The another fun is that nearest authorised service centre of motorola they are "not accepting my mobile for the service" then why they give the authorised service centre. Even the service center people's gives me manual job sheet then i call and inform to the motorola customer service they said it is not the job sheet number. How it happens i don't no. The service center people should give the printed job sheet with proper job sheet number. One month frequently i am calling the motorola customer care to slove the issue till now the problem remains same. "multiple mobile care" coimbatore is the authorised service centre which i have been given for the mobile service
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Nov 18, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
Motorola Mobility Customer Care's response
Hi, Mithun.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
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