[Resolved]  Motorola Mobility — Poor performance of Moto G4 Plus 32GB

Address:

413736

HI TEAM
I AM SANDEEP (mob no [protected], email id [protected]@gmail.com), IN SEPTEMBER 2016 I HAVE BOUGHT MOTO G4 PLUS 32GB HANDSET, BUT ON 9TH NOV THE PHONE STOPPED WORKING AND IT WAS UNABLE TO BOOT, SO I TOOK THIS ISSUE WITH AUTHORIZED SERVICE CENTER LOCATED AT NASHIK. THEY HAVE CHANGED THE MOTHER BOARD OF THE DEVICE SINCE THEN MANY OTHER ISSUES ARE HEADING . THE PERFORMANCE OF THE DEVICE IS LOWERED AND HARDWARE ISSUES ARE ALSO THERE. THIS IS TOTALLY NOT ACCEPTABLE FROM SUCH A COMPANY AND THE MOBILE HANDSET WHICH COSTS MORE THAN 15000 RUPEES SHOULD NOT HAVE SUCH ISSUES.
I AM UNABLE TO GO TO SERVICE CENTER EVERY TO AND FRO SO PLEASE ARRANGE TO REPLACE THIS POOR HANDSET . OTHERWISE I WILL HAVE TO GO TO THE CONSUMER FORUM, I AM FEELING HARRASHED WHILE USING THIS PRODUCT WHICH NEARLY COST S ME ABOUT 20000 INCLUDING WASTAGE OF MONEY AND MY PRECIOUS TIME.
if any positive initiative will not be in the view of company then i will have to contact consumer forum to register a legal complaint against the company.