Motorola Mobility — Regarding delay in service by Motorola

saurabh1295

from Mumbai, Maharashtra

Address:	Patna, Bihar, 800001
Website:	Motorola mobility

I have submitted my mobile on 15th may 2017, but after 1 month also the status is same as the part is in asp hub, from last 25 days i am only listening only same response, but there is no one to help me out, even motorola higher authority is too lazy in resolving problem. My jobsheet no. Is srine[protected]. And imei no. Is [protected]. Lastly only one option is remaining, i am going to file a complain regarding motorola in court. They will handle now. Because there is no any value of customer, motorola policy is to let the customer suffer and don't care about them. Worst service. Going to have my mobile legally now with mental harassment case also...

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Motorola Mobility customer support has been notified about the posted complaint.

Jun 14, 2017

Updated by saurabh1295 Even service center is asking RS. 2000 as repair, why should I pay if my mobile is under warranty. This is just a loot from company as nothing about physical damage is mention on jobsheet. I think this is a serious issue and government of India should involve in such fraud by company.