[Resolved] Motorola Mobility — replacement of faulty phone. | |||||
On 02/06/2017 i bought a moto m (Silver, 64 gb) on invoice date:[protected], having [imei/serial no: [protected], [protected]] mobile phone from you via flipkart having order id: od[protected]. I have discovered that the phone has the following problems 1. Switch off / on itself. 2. Charging /issues 3. Lining in display 4. Software issues 5. Battery discharged from 100% to 20% itself after restart. I have complained all these problems in your service centre three times. 1st time, on 2nd jan, 2018 - only software has been updated and returned to me. 2nd time, on 3rd jan, 2018 - some parts has been changed and returned to me. But my problems not solved so i resubmitted o 6th, i have my job card also for the same. 3rd time, on 6th jan, 2018 - phone submitted & phone is still in service centre only. When i spoke to the manager, i have been told to take phone with older version of software, my phone doesn’t support new phone. Was this information helpful? | |||||
Feb 16, 2018 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Motorola Mobility Customer Care's response Hi Pawan, Greetings from Motorola! We regret the inconvenience caused due to delay in service. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post. Thanks Motorola Support | |||||
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