[Resolved]  Motorola Mobility — Replacement of moto x style

Address:Pune, Maharashtra, 411006
Website:www.motorola.in

Device: moto x style xt1572 16gb black
imei no. : [protected]
jobsheet no. zst/mg/15/08750
I purchased moto x style a Motorola company device from flipkart on 28 oct 2015. its not even two months were completed my device had defect then I went repair centre for this device then they repaired in 4 days. after first repairing in 2 days again my device has lot defects then as per motolrola told me I submitted this device on 2nd January 2016. After this they told they will repaired this device in 6-7 days. after 7 days I called Motorola they told me your device will be repaired on last week of January. again I called for update on 28 jan. they told me you can collect your device on 20 February 2016. i again called on 20 feb they told me your device isn't reapired, and they gave me again closure date 22 march 2016... I want replacement of this device because they gave me such a faulty device. i wasted rs30000 for this device.. i am sure they would not repair this device until 22 march also because they are such a fraud... i have been very very bad and frustrating experience in my life... i want replacement of this mobile i request you please solve my case...
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Aug 9, 2021
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
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Comments

Hi Ashish,

We’ve received your inquiry and have escalated it to the appropriate team Someone from the team will reach you soon with update


Thanks
Motorola Support

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