Motorola Mobility — Urgent Complaint: Motorola Edge 50 Fusion Stopped Working After Android 16 Upd

Dear Motorola Support Team,
I am writing to raise a serious complaint regarding my Motorola Edge 50 Fusion smartphone.
My phone was working properly before I installed the Android 16 update. After installing the update, the phone started showing the Motorola logo followed by a white screen and repeatedly switched off. Later, the screen became completely black, and the phone stopped working.
The phone also displayed the error message “No Valid Operating System Found.” I visited an authorized Motorola service centre, where I was informed that the device has a hardware problem.
I am concerned that this issue occurred after the Android 16 update. I request Motorola to investigate the issue and provide a free repair or replacement, subject to a proper technical investigation.
Please register my complaint and provide me with a complaint reference number. I also request a written explanation of the cause of this failure.