[Resolved]  Motorola Mobility — warranty rejection

Address:Thiruvananthapuram, Kerala, 695121

Purchased moto g 4 from amazon in july 2017. First a pin in sim slot broke then it began to turn off frequently.
Approached service centre but they denied my warranty under the term 'physical damage '. Now says need to change charging port and battery which will coast ₹.2600 approx.
I didn't expect this. You people are focusing on denying warranty than providing it. That pin broke within three months of purchase. Worst service ever
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Jan 31, 2018
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2017
Motorola Mobility Customer Care's response
Hi Sreejith,

Greetings from Motorola!

We regret the inconvenience caused, We would like to know more about the issue you are facing. Send us your details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support
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