Motorola — Moto G 2nd Gen not repaired | |||
I have purchased by Moto G 2nd Gen on 1st Nov 2014 from Flipkart.com. On 25th Dec I started facing network issue i.e. device was showing no network available. I had given my device to Service Center for repairing on 26th Dec 2014. They changed Motherboard of the device it was returned to me on 16th Jan 2015. On 25th Jan 2015 my device suddenly started to vibrate it was vibrating continuously. I have tried the solutions available on motorola forum but it didn't resolved the issue. Vibration was stopped when the battery was completely drained, it used to start again even connecting the charger to device. Again I went to service center on 27th Jan 2015 they took my device under Work Order No; QCI/MG/14/06272 On 16th Feb 2015 device was returned to me in state as REPAIRED but in reality the issue is not resolved, my device is still vibrating continuously. Service center guys are telling again to submit the device same has been communicated by Motoroal Support Center. I want compensation from Motorola becuase within 6 months I had submitted by device 2 times and still the problems are there with device so motoroal shoudl replace the device instead of repairing it. Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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