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Motorola Mobility

[Resolved]  Motorola — Moto G4 plus

Address:Pune, Maharashtra, 411014
Website:motorola-mobility-en-in

I have purchased Moto g4 plus from amazon & due to manufacturing defect it stopped detecting SIM in 2 week's. Its' with the service center with job no- AMSPSN000701& the status is not clear. I have escalated it to [protected]@motorola.com, the response is quite pathetic & disappointing. Executives makes false promises & provides incorrect information. Worst ever sales after service experience.
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May 11, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Motorola Mobility Customer Care's response Hi Sheetal,

Send us an e-mail to [protected]@motorola.com with the job sheet number and your contact details referring to this post.

Thanks
Motorola Support.
Aug 24, 2016
Updated by Sheetal Sethiya Worst ever service experience & not quite satisfied with the quality of service.
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Details have been shared to [protected]@motorola.com. This being the manufacturing defected handset.

Either money back or new device will be acceptable.
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