Motorola — Nexus 6 screen broken

nakul5508

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

Screen of my nexus 6 got cracked, so i visited the moto B2X authorized service center Address:- Ground Floor 13, Spanish Court Ansal, Palam Vihar, Gurgaon - 122017
A person named Avinash checked my phone and placed the order for the screen of nexus 6 but didn't keep the phone with him
He gave me the order no.Stock Request 67 : MRSGUR000067
Store Visit Date : 11 April 2015
He placed the order on date : 13 April 2015
He told me that it would take 7-10 days but still didn't get any feedback from him till 23 april 2015
So I called them. Some very rude person named Nafeez picked up the phone and told me that since the phone was not kept with them so it would take another 10-15 days.
Office NO. :[protected]
Avinash :- [protected] - Person who placed the order and is on leave now.
I tried the customer support chat and someone named Vani couldn't provide much help.
Now can anyone tell me how the screen can be replaced for my phone .
It has already been more that 10 days now.
Please repair my phone this time, I swear, I won't anything from motorola again.

Br
Nakul Sharma
[protected]
[protected]@gmail.com

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Motorola Solutions customer support has been notified about the posted complaint.

Apr 23, 2015

Updated by nakul5508 Screen of my nexus 6 got cracked, so I visited the moto B2X authorized
service center Address:- Ground Floor 13, Spanish Court Ansal, Palam
Vihar, Gurgaon - 122017
A person named Avinash checked my phone and placed the order for the
screen of nexus 6 but didn't keep the phone with him
He gave me the order no.Stock Request 67 : MRSGUR000067
Store Visit Date : 11 April 2015
He placed the order on date : 13 April 2015
He told me that it would take 7-10 days but still didn't get any
feedback from him till 23 april 2015
So I called them. Some very rude person named Nafeez picked up the phone
and told me that since the phone was not kept with them so it would
take another 10-15 days.
Office NO. :[protected]
Avinash :- [protected] - Person who placed the order and is on leave
now.
I tried the customer support chat and someone named Vani couldn't
provide much help.
Now can anyone tell me how the screen can be replaced for my phone .
It has already been more that 10 days now.
Please repair my phone this time, I swear, I won't buy anything from
motorola again.

Br
Nakul Sharma
[protected]
[protected]@gmail.com