Motorola — quiet pathetic experience with motorola

Address:

New Delhi, Delhi

Dear sir, I would like to bring certain facts in front of you. I had purchased Motorola Moto E2 on 01-May-2015 through flip kart. At the time of delivery after opening the box i found the handset was not in working condition as it was not getting on even after recharging the battery thrice. I tried to contact Motorola customer care several times regarding my problem but sorry to say except excuses I was given nothing the executive says that my phone will be changed within a day or two but already 15 day has passed but still I am running from pillar to post just to get my mobile handset replaced. It's quiet pathetic experience with Motorola for the first time as I haven't expected such poor service from a renowned brand. Waiting for a positive response from your side Thanks & Regards Anum [protected]