Motorola — Servicing issue | |||
I bought a Moto E mobile from Flipkart on 30/06/2014. After a few months, it started shutting down frequently and getting heated very much. On 5th May, 2015, I went to the Motorola service center named, Magnet Services, 75/406, D. H. Road (Hindustan Park), Kolkata 700034, WB, India, Phone:[protected], [protected]. The service center has done a hard reset on my phone and told that the problem will be resolved. But I faced the same problem from that very day and again went to the service center conveying them that the problem has not yet been resolved. I had to deposit my handset on 6th May to them as they told that they need to replace the motherboard. But, till date, I have not got my handset repaired. When contacted them, they have told me to wait further till Saturday. Already it's been one week. How long one can wait for his handset to be repaired. I never experienced such worst servicing from any other service center. I request the competent authority to look into this matter and to resolve it at their earliest. Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I bought a Moto E mobile from Flipkart on 30/06/2014. After a few months, it started shutting down frequently and getting heated very much. On 5th May, 2015, I went to the Motorola service center named, Magnet Services, 75/406, D. H. Road (Hindustan Park), Kolkata 700034, Phone:[protected], [protected]. The service center has done a hard reset on my phone and told that the problem will be resolved. But I faced the same problem from that very day and again went to the service center conveying them that the problem has not yet been resolved. I had to deposit my handset on 6th May to them as they told that they need to replace the motherboard. But, till date, I have not got my handset repaired. When contacted them, they have told me to wait further till Saturday. Already it's been one week. How long one can wait for his handset to be repaired. I never experienced such worst servicing from any other service center. I request the competent authority to look into this matter and to resolve it at their earliest.
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