Motorola — Servicing of mobile within warranty period

Address:

Bangalore, Karnataka

I had purchased moto(g2) mobile through flipkart on[protected]invoice attached) which has one year of warranty.From the begining itself mobile is getting heat while talking and playing games.It produces sound like jasssssssss... then it will work only on restart(as per advise of customer care).This problem occurs very frequently.Recently the same problem was arised and i did the same.But this time the touch is not fully working like unable to draw the even app lock also.Hence i approached your authorised service center B2X which is located in Jayanagar, bangalore(service note is attached).After examine the handset, the concerned official has told me over phone that the mobile's motherboard is not working properly due to presence of water in it and it will costs around Rs.7500/- to repair the same eventhough warranty period also not completed.Really i shocked by listening this type of false information from one of the reputed company in india.I m very sure that my mobile is not collid with any liquid form.I dont know why they told that type of reason?.kindly look into the matter and do needfull at the earliest.Now my mobile in service center only.My mobile number is [protected]