[Resolved]  Motorola Solutions — Against motorola services & products

Address:New Delhi, Delhi, 110036

I bought moto g4 plus at 27/05/2016 from amazon .It have some heating problem, also hanging and auto restart problems after one month of purchasing so that I was submit my phone to the motorola customer care ( Address: Max mobile care, Shop no. 56, 57, Aggarwal City Mall, Pitampura, North Delhi-110036, Contact number : [protected] ) at 04/08/2016. At the time of submission of my phone they said that it takes one week to repair the phone but now its two week and they can't repair it, even refuse to give any detail about my phone. So I want that the company have to replace my phone as soon as possible and also have to take an action against their irresponsible customer care.
Job number of my phone : AMSDEH009806
Pankaj gahlawat ([protected] )
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Aug 5, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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Hi Pankaj,

We have escalated your case to respective team for assistance. Someone from the team will reach you very soon sharing an update. Please bear with us.

Send us an email to [protected]@motorola for repair updates referring to this post.

Thanks
Motorola Support.

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