Motorola Solutions — charging problem - it never gets charged and the speaker isn't working from the very first day.

Zisha Shome

from Kolkata, West Bengal

Address:

700077

I have been using this phone from one year now and from day one its not working properly. After repeated complaints no action was taken. The phone never gets charged and hence i always have to keep it on charge. Also the speaker doesn't work below 45% charge which is very weird.
I hope this time my complaint will be taken a look and shall be solved.
Its a moto m phone

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Zisha,

So sorry to hear about this problem --. Glad to help if I can. We can try here, or you can email me at [protected]@motorola.com

Thanks
Moto Support

Pravin Dhondu Chavan

My mobile phone Moto G5 plus touch suddenly stopped working. I am facing this issue from 3-June-18 afternoon. I have rebooted phone by long pressing power button, however touch is not working on screen.

please provide solution to it. You can call me on [protected] for my help.

Motorola Mobility Customer Care's response, Jun 18, 2018

Hi Pravin,

Greetings from Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Regards,
Motorola Support

Arshia Dass

from Kolkata, West Bengal

It's been more than 10 days that I have been receiving that the case has been escalated to the senior team. But I need assistance as soon as possible.
Your company had no co- operation.
I need help immediately.

Pankaj Khattar

from Delhi, Delhi

Wifi and bluetooth not working and photos can't be transfer to pen drive