Motorola Solutions Complaints & Reviews

Moto M
Mobile no- [protected]
Email Id-dr.[protected]@rediffmail.com

I submit my phone on service center NEW MASS COMMUNICATION SCO- 152 MUGAL CANAL MARKET KARNAL ON[protected] BUT TILL DATE MY PHONE NOT REPAIR YET. I HAVE COMPLAINED ON MOTOROLA CUSTOMER CARE CENTER ON 17.07.2018. THEY HAVE NOT ANY RESPONCE YET. PLEASE HELP ME.

I purchased this Motorola E4 plus in September 2018. I have updated it with the updates received in the phone. But now I observe that the Microphone is not working while on speaker phone or video calling. I called the Motorola customer care, the technical person suggested to check some setting, I checked as instructed, that was ok, still the problem is same.

It is only one year that I had purchased Moto z2play, and display complained by a ink spread and I had replaced another display by authorised service station. But I have experience same problem again. it is only fifteen days, it is again same problem. What will I do? It wasRs.8500 that I had paid for new display. What will I do? I can't pay again for this mobile.

My Motorola G6 doesn't support screen casting with my Sony Bravia Smart TV which has inbuilt Chromecast. Casting my TV with any other devices is very easy and it connect with each and every device of any other company I have called to your customer care service centre where they told me that I need a chromecast to screen cast my phone with my TV. I want to Miracast my phone to my baby without any user Google Chromecast like I do with my other mobiles of different companies .I came to know that this phone has also the feature but for some reason it is optimised I just want to have the casting feature directly in my phone.

Speaker is damaged within 18 days and this happens with new phone than what is the use of buying new phone I have received a faulty mobile phone and as I went to motorola service center they said that there is motherboard problem so that means I have received faulty mobile phone but if really there is motherboard problem than how the phone was working I was having only, speaker problems but service center says it is motherboard problem I dont know what is exactly happening

Respected sir/mam
My name is hare Krishna Azad from Narayan pharmacy college, sasaram sir I purchase moto e4 plus water proof mobile from flipkart on date[protected].before 1 week when i come college from my room I just wet because of rain and my mobile also getting wet due to rain. I just think my mobile is waterproof therefore it's not occur any trouble but my mobile is suddenly stop working after 1 day then I go to costumer care sasaram near bahadur petrol pump, 1st floor I say all the thing that happen with me and my mobile then he replied that motherboard of your mobile is OK but rest of all thing is damage and say to pay 7000 to pay I said to him that my mobile is in warranty and also a waterproof handset then I pay for what he said in Hindi (banwana hae to bna nhi to agae ga rasta dekh) sir I am a student and 7000 is much more money for me my mobile price is 9999 and they said to pay 7000 how can i sir pay this big amount I request u sir please please help me sir my mobile no. Is [protected]/[protected]

W

Such a cheap, disgusting, one of the worst company I ever seen in my life,
Their products not value the money...
I bought moto e4 pls and aftr 3 mnths
Lots of prblm occur sound issue, TP auto wrks, Battery doesn't give back up...
Slow charging and many more
And when I visit service centre, they said left the phone for 1 day, okk O did it
Bt aftr when went for collecting my phon
I checked, I found not a single problem is solved of my phon

I tell u guys its a worst cmpany n its service are more than worse

I have bought the above handset through amazon in the month of mar 2018, since last two weeks the battery started showing reverse data while charging the phone, i.e while charging the phone the battery % goes down instead of going up and after unplugging the battery it shows the higher % but max is 99% and never 100%.. Please immediately suggest a solution for the probelm that i am facing its a 2 month old handset...

I purchased a brand new mobile on nov 2017 from flipkart for the amount of 9999/- ( invoice attached ).
Since then i am facing various problems in relation to display of the mobile. I have been giving the set to jamnagar authorised centre (sterlite point 105/106, 1st floor, teen batti, jamnagar - 361001) but no permanent solution has been obtained till date. Presently the display is not working and service center says that display problem does not cover under warrantee. There is no physical damage to the display . I am looking for a solution from your head office.
My email id is : [protected]@yahoo.Com
mobile no : [protected]
pls revert on mail or mobile for the solution positively.
Regards
ankur gupta

I'm using the mobile from the last 45days, from the last two weeks the speaker volume was reduced. From the last couple of days, touch was making ache & headset having the disturbance.

Tirupati is the nearest service centre available for me. I had been there last time for my moto x play, it's the worst service centre i have ever visited and i don't wish my mobile to be serviced there. They are not even able to find the problem with mobile for more than two weeks laterwards they damaged motherboard which caused 20k loss to me. Even the are rude in behaviour and irresponsible at work. Behave like they are doing a favour that too with their own money but in reality, they charge us more than its worth in the present market. Could you please help me in resolving my issue.

Respected sir,
I purchesed a lenovo motz2 force imei no [protected] color black on 17th april 2018at about 8.15 p. M. From singhania retail holdings (India) rohini city centre sector-10 rohini invoice no. Srhi/r/18-19/29 amounting rs.34999=00 sales person was mr gaurav gupta & mr irshad ali. Sir i am staying at sonipat haryana i took the set to my house after an hour it was automatically started on and off and also heat up next day morning i went again to your ratail store they take me to service centre they say we only repain can not change then your store person take me back to store and replace me with a demo set imei no is [protected] which is also defective it proove that you have sold adefective set, i took it again to them they say it can only repair not replace. They send that to service center. Till date i dont have any information of that and it is surprise that the sales counter of motorola is also closed from city center rohini. I made a complaint to toll free no [protected] on 30/06/2018 at about 11 am thay said within 48 hours our person will call you, but no replynow again i call them and asked give me your email address they refuce me to give email address.
Its my hard money and the company like motorola is cheating the normal people from there own sale counter. It is requested to your self please refund my money nither i am bounded to knock the door of judicial.
Nishit aich
Green city enterprises

Team,

This is really frustrating!

I bought a new moto-G6 from amazon on 6-June-2018. After 20 days suddenly speaker volume started reducing by itself. After 3 days speaker/audio everything stopped working. When I contacted the service centre, I was told that is a hardware issue and speaker/volume to be replaced with a new part. How come we can accept this solution.

I know the replacement policy of 10 days but these policies should be bypassed when you have similar issues with multiple people. When I googled it, I found almost 20 similar cases and Motorola should answer.

What is the process of getting it replaced with some other moto mobile. I don't want to use rubbish language in this forum but definitely it is annoying.

Kindly look into it before I loose my patience.

My moto e4 plus started loosing signal just after 3 months of purchasing of it. I visited service center more than 3 times in lucknow. They just keep my phone and return after two days saying that we have changed the motherboard. It again starts loosing signal after 3 or 4 day of returning. Now i have fed up with this phone and the service i am given. I'll never ever recommend anybody any of the moto product. Now in 20 days warranty is also going to expire after all taking many rounds and rounds of moto service centers.

I have moto g 5 s plus. I bought my device in last december. My charger is not working. I'm facing this problem for the second time. Even though i have used it very less times because i use this device rarely. Ihave already replaced usb cable once. Very disappointed with this. As a famous brand this type of issues are not acceptable. Need to solve this urgently.
Contact me on - [protected]@gmail.com asap.
Thank you.

Here 20 days completed but didn't solving my phone problem, in service centre fake staff almost...
Motorola now giving poor phones and services...
Redmi alredy no.1 brand why...???
Because his customers are happy with redmi service and redmi phone quality and price...

Present i have two moto phone but next i am purchasing and promoting to all to purchase other phone, don't take moto ever

Sir I am using your Moto photo my phone prob is message app is not receiving messages in my phone what is the solution of my phone so pls tell me and call me this number [protected] i am very worried for this message app is. Not working because my phone is come online
So pls tell me my phone problem solution
My phone is damaged and one more prob in Moto power e3 how many types of software in Moto power e3

I purchased a motox4 1 week before and accidentaly damaged by back panel which i also got repaired but the repair from the service center i got this problem of battery charging its not charging can you please consider this and provide me home assistance related to this issue and this problem has started just after the repair of bank panel because of the behaviour which i got from the service center and their insensibility, they were treating the customers like as they are burden for them. Please file a complaint against bhopal mp nagar zone 2 motorola service center.

So, its been just an year that i bought a moto phone MOTO G PLAY and the last friday while i was charging with it with a motorola charger that it caught fire resulting in the total damage of my phone and two cushhions situated nearby as well. I hope that you kindly help us in this problem as it's a fatal accident and it could've resulted in a massive fire accident. My phone number is [protected]

We have bought a motorola mobile 5 months back with model no: xt1770. Battery is bulging and back side cap was not closed properly. So, we went to a service center to get it repaired under warranty. Service center is bright infocom-visakhapatnam. Service person saw and told that he will check and tell the issue the next day. Then he told that there was a hole in battery and will cost rs.1800/- and does'nt cover in warranty. When it is under warranty why we have pay?
This is not the right way of service if you require customer retention..
Request you to check and revert back at the earliest.

-billing date:23 feb 2018 and incident date: 14 june 2018 (When they changed parts in service center)
-[protected] (Prashant yadav)
-we didn't get proper product. The product was defected and when we reached to the service center for amendment then they have changed our product's parts, they have changed product motherboard and the body of the cell phone.
-we cannot trust them again and want replacement of our product.