Motorola Solutions — cost of replacing broken display of motorola e5 plus | |||
Its been just over a month since i purchased a brand new moto e5plus... And just last week the screen got cracked while it fell from a height of roughly about 1and half feet from the couch i was sitting on... Firstly didnt think at all that moto phones could be this fragile as motorola has always been synonymous with "strong built" phones and secondly when i did visit the nearest authorised service centre in siliguri to get my phone fixed (Only 1 official motorola service centre in siliguri) i was in for another shock.. The cost they estimated of replacing the broken screen was around 8.5k.. Considering the enitre phone itself retails for about a little north of 8.5k these days... So what does it mean the "display" costs 8.5k while all the other hardwares like battery, antenna, platic parts come for free?!?! In the event of me needing to replace my batteried with new ones will that cost nothing?!.. Dont know who's to blame ;the service station in siliguri for charging sky high price (Almost the price of brand new) or motorola for not looking into this matter b4 selling their phones to people... I really need a proper solution to this..."motorola india" i hope ure reading this.. Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Its been just over a month since i purchased a brand new moto e5plus... And just last week the screen got cracked while it fell from a height of roughly about 1and half feet from the couch i was sitting on... Firstly didnt think at all that moto phones could be this fragile as motorola has always been synonymous with "strong built" phones and secondly when i did visit the nearest authorised service centre in siliguri to get my phone fixed (Only 1 official motorola service centre in siliguri) i was in for another shock.. The cost they estimated of replacing the broken screen was around 8.5k.. Considering the enitre phone itself retails for about a little north of 8.5k these days... So what does it mean the "display" costs 8.5k while all the other hardwares like battery, antenna, platic parts come for free?!?! In the event of me needing to replace my batteried with new ones will that cost nothing?!.. Dont know who's to blame ;the service station in siliguri for charging sky high price (Almost the price of brand new) or motorola for not looking into this matter b4 selling their phones to people... I really need a proper solution to this..."motorola india"
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