Motorola Solutions — delay in replacing a moto e 4+ folder last 12 days

spankaj1989

from Gurgaon, Haryana

Address:

Rohtak, Haryana, 124507

My moto e 4 + mobile folder got damaged & i was want to replace it with new one. On dated[protected] i submit my phone to moto care & they told me that after 7 working days your mobile folder will replace with new one. But still my problem doesn't solve.
Many of time i called them for my problem but every time they just told that spares is not available it will take some more time.

If they are not able to maintain spare then why they selling such types of mobile.

I also share the job sheet no provide by moto care. Soin[protected]

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi,

Greetings from Motorola!

We regret the inconvenience caused due to delay in service. We would like to know more about your concern and service details. Hecne, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Sagar Sudhir Pawaskar

from Pune, Maharashtra

I have a Motorola moto g5plus mobile...and i trying to do Miracast from my mobile to my smart TV that is sony bravia...bt i couldn't connect with my Tv ... whenever i go to cast option that always show that 'no near by device found' ...so plz fix this problem or bug...

Motorola Mobility Customer Care's response, Jan 31, 2018

Hi Sagar,

Greetings from Motorola,

We are sorry to hear about the reported issue. We certainly help you to resolve your phone issue. Hence, We would like to know more about more details. Please send us your details to supportforums@motorola.com referring to this post.

Thanks
Motorola Support