Motorola Solutions — Got defective product on purchase.

Address:	Thane, Maharashtra, 400710
Website:	www.motorola.in, www.ccom.co.in, www.flipkart.com

I have purchased a moto x play mobile handset from flipkart and got defective product, i told flipkart and service center to replace my handset but they are not responding me.

I have submitted the phone to service center 1 month ago and they are not giving my handset back, they are consistently telling that not repaired and telling its a motherboard issue if phone have motherboard issue then why they are selling defected product.

I also attached handset submission receipt

Service center name : ccom telecommunication, thane, maharastra, india
Representative name : shwet
Contact no : [protected] / [protected]
Work order number : pkd/mg/16/00134


My contact details:
Mobile no: [protected]/[protected]
Email : [protected]@gmail.com