[Resolved]  Motorola Solutions — I am complaining about replacement of my moto x play mother board which is in warranty period

Address:Pune, Maharashtra
Website:Motorola.in

Subject- Replacement Of my Moto X play mother board

I have Purchased a Moto X Play Handset on Oct. 2015 through Flipkart. Since the

purchase of this handset there was a problem in sim card detection.

On approaching to the Company´S Service Center at Deccan Pune, I Was

Sent to at Narayan Peth Branch name B2x Pune on 23/01/2016

Here after inspecting my mobile, I Was told to purchase a new Motherboard

which would cost 60% of the total Purchase Amount. which Is not affordable to

me. Regarding this problem therefore kindly replace my Moto X play’s motherboard

JOB NO-AMSPUE00316 ORDER DATE-17/10/2015

GIN NO-GINPUE003316 ORDER ID-Od[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2016
Motorola Solutions Customer Care's response
Hi Hriday, Hope you have collected your device from the service centre and working fine. Thanks Motorola Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information