[Resolved]  Motorola Solutions — moto e3 power (black, 16 gb) - charging issue in warranty 2nd time

Address:

Aurangabad, Maharashtra, 431001

Moto e3 power (Black, 16 gb) - product under warranty

I bought moto e3 power on[protected], suddenly in may 2017 it started the charging problem that : gets only charging symbol and light but charging was not done.

I went to service center of lenovo/motorola with same may 2017, as it was in warranty they repaired it & given back.

Today on[protected] same problem arises again so i went to service center of lenovo/motorola with same, now facing lots of problem to get it repaired as there was only 15 days of warranty remain.

When i asked them why the same problem is occurring again, they replied :
Its electronic and don't give any warranty of the same, next time you have to pay for the it, though the same problem arises as your warranty end on[protected].

I am not happy with the service and the response that i got, also im worried that if same problem occurred again i will have to pay for the same reason and service is being offers with filmy reasons. Please give some valid solution for same. Else i will have no option but to go to consumer forum.

Please find the product details
Moto e3 power (Black, 16 gb)
Imei [protected],
Model xt1706 & 1700

Service center details : kunal telecom - pts
Address : shop no 3-4, trimurty complex, near swarkar statue, nirala bazhar, aurangabad 431001.

One more pint for your notice, my family has 6 motorola phones and out which 2 are same moto e3 power, we have never raised such issues as they all functioned fine, but phone with imei [protected] not having same problem after repair even in warranty is something very serious and feeling cheated of rs 7, 000/-

Invoice number : f0yqk[protected]
Please ensure quick disposal of my complaint.

Phone number - [protected]