Motorola Solutions — Moto g / handset and charger issue

Address:Ludhiana, Punjab, 141012
Website:Flipcart

I have purchased one handset of moto g on 26/10/2016 through flipcart vide imei / sn no. [protected]. The handset was starting hanging and i get my charger not functioning. I contacted your service center on 21-10-17 to ensure 148-cell tech india. Sh. No. 24 lower ground floor, surya arcadebuilding national rd. Ldh. And handed over both handset and charger and told me that charger will be replaced after 10 days. Today i. E. 24-04-17 at 11:30 am i called at service center about my charger to dalpreet kaur. She told me that the charger will be replaced after 10 days. At 2:00 pm on 24-04-17 the charger has been arrived and u may collect immediately. I contacted immediately at service center and miss dalpreet kaur told me that store keeper is not in office you may wait for sometime after 1/2 hour she brought one old charger from inside the office and handed over me one old charger which is not working. Kindly look into the matter and replace my handset and charger immediately. My contact no. Is[protected].
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Hi Kapoor,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support

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