Motorola Solutions — Moto g4 plus handset issue

Address:Jaipur, Rajasthan, 302019
Website:[email protected]

Dear Sir,
I purchased moto g4 plus at 20-oct 2016 and after few days my mobial have some issue like headphone jack it was solved in first service in second service he solved battery problem in third service he solved auto touch problem after that he solved memory card jack problem and
this is fifth time I go to the service center for terbo charging issue
and it happened fifth time problem in just two months
please if it happened again and again please change my handset
right know my handset in tech solution and complaint no. is 964

Mukesh Kumar Prajapat
moto g4plus 32gb
[protected]@gmail.com
[protected]

Service Center Address
Address : Plot No. 7A, Tejaji Marg, Opp. Metro Pillar No. 120, New Sanganer Road, Near Sodala
City Or Area : Jaipur
State : Rajasthan
Pincode : 302019
Mobile : +91 [protected]
Email : jaipur.[protected]@gmail.com
Landmark : Near Sodala
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Motorola Solutions customer support has been notified about the posted complaint.
Jan 12, 2017
Updated by Mukesh Kumar Prajapat
issue happened fifth time
and not proper solve
please solve the problem
Jan 17, 2017
Updated by Mukesh Kumar Prajapat
I have called today in service center and she informed me that she take more than 5 to 7 days
and told me that there are no parts available in service center
Jan 17, 2017
Updated by Mukesh Kumar Prajapat
what I am doing right now.
please help me
go to consumer court or not
Jan 18, 2017
Updated by Mukesh Kumar Prajapat
service center is not give proper answer for my handset.
Jan 18, 2017
Updated by Mukesh Kumar Prajapat
service center is not give proper answer for my handset.
Complaint comments 

Comments

service center gives me new job sheet no. without repairing no. is "982"
old job sheet no. 964 gives on 10.1.2017
and new job sheet no. 982 gives on 12.1.2017
Hi Mukesh,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support
Mukesh Kumar Prajapat's [Complaint's author] reply, Jan 16, 2017
ask me what is your question?
I will send some job sheet after few days and it happened 6 time I want to change my phone.

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