Motorola Solutions — Moto G4 plus (In warranty

Address:

Vellore, Tamil Nadu

Dear sir,

I am compelled to write this letter to you, to make you know that i purchased your product named Moto G4(Plus) five months ago, and i am repenting on my choice.

My so called new phone(Moto G4 plus) is showing such a bad performance that I can say this is the worst mobile phone I ever used.Before this I had good thoughts for the brand Motorola because it is one of the most reputed brand in the market.But after using your product and getting the worst performance and also the worst service when I handed over my phone in Motorola service centre, i was astonished thinking how could a reputed company can leave it's costumer helpless and irritated (EVEN WHEN HIS PHONE IS IN WARRANTY).

I am fed up with the dozens of problem my phone have, it uses to switch off whenever my phone rings, also when I play a video, even when my alarm rings.Then why would anyone keep a phone, if he can't pick a call.After all this it hangs a lot, flash glows after the snapshot is already shot and many more.The worst thing is that after travelling a long, crossing a huge traffic, leaving my important Work, sitting for hours in your service centre and did the same to get my phone back after three days, i came to realise my phone is back with the same problems or say some more.

Now, I am really helpless and felling like mentally tortured .
Whole day I am busy in switching this phone on because on doing anything it gets off.
So, I am requesting you to Please help me and get me out of this problem.
I repeat PLEASE.

Your's Sincerely
Aditya Sinha
VIT University,
Vellore (Tamil nadu)