Motorola Solutions — moto m mobile not working

Address:Rohtak, Haryana, 124001
Website:motorala-mobility-en-in

Hi this is charu. I have bought moto m in dec 2016, my first ever motorola phone.

It broke in an accident in july 2017. I visited to nearest srvice center in rohtak, haryana. They kept saying everytime that its parts are not available check in few days.
Its spare parts were not available for almost 6-7 months. After waiting and following up consistently, i got my phone repaired in feb 2018 by paying around 4000 rs. Now, it again stopped working within a month. It is on switching on, seems there is some software problems and again i visited center.

They talked with me in very harsh tone and said we dont have time, plz come next monday. Also, they said the parts i got repaired in 4000 had only 1 month warranty so i need to pay again for the following repairs.

It seems it was really a bad decision to go for motorola. I have putted more than rs. 21000 on this and this device never gave me any satisfaction. It is totally harassing visiting again n again to centers and to tolerate their misbehaviour.
Motorola now lenovo is totally a fraud to customers.
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Hi Charu,

Greetings from Motorola!

Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

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