Motorola Solutions — moto m mobile not working | |||||
Hi this is charu. I have bought moto m in dec 2016, my first ever motorola phone. It broke in an accident in july 2017. I visited to nearest srvice center in rohtak, haryana. They kept saying everytime that its parts are not available check in few days. Its spare parts were not available for almost 6-7 months. After waiting and following up consistently, i got my phone repaired in feb 2018 by paying around 4000 rs. Now, it again stopped working within a month. It is on switching on, seems there is some software problems and again i visited center. They talked with me in very harsh tone and said we dont have time, plz come next monday. Also, they said the parts i got repaired in 4000 had only 1 month warranty so i need to pay again for the following repairs. It seems it was really a bad decision to go for motorola. I have putted more than rs. 21000 on this and this device never gave me any satisfaction. It is totally harassing visiting again n again to centers and to tolerate their misbehaviour. Motorola now lenovo is totally a fraud to customers. Was this information helpful? | |||||
Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Motorola!
Thank you for bringing this to our attention. This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support