[Resolved] Motorola Solutions — Moto x play and. Motorola service centre | |||||
Guys who are following this website and specially who buy mobiles online.. my strong recommendation to them is #dontdoit!!! i bought moto x play through flipkart in march and got phone on 20th march, 2016... though they say... that they will cater to client's complaints and would sort the problem without any cost within warranty but unfortunately it does not happen!! i faced the problem and submitted my phone at #sukhdevnagarkotlamubarakpur service centre and collected after around 10 days on 23rd june.. and today the phone again had display problem. the phone was working fine but a of sudden the screen went black.. and i went to service centre and the guys there took phone and kept on discussing for around half an hour n came with conclusion that it can't be taken under warranty and i need to pay 6900 to get it fine... illogically they were saying that probably i got phone opened by nisomeone else before coming to them but it was all rubbish!! it's ridiculous that when a customer has to make so much efforts to prove that he/she is speaking truth... on the top of that, there is no one in whole service centre who will listen to you..instead they all will keep on repeating same story to prove the customer wrong!!! i recommend if customer service centre are to make the client fool, then there is no point opening it!!! m really pissed off!!! i went from my office for this issue and the guys at service centre are unnecessarily blaming me for same... i am not a kid.. obviously i won't go to service centre to waste my and someone else's time if the problem had been from my end... m not here to unnecessarily waste my time in going to such pathetic centres.. i really doubt if they had put the original display in my phone or not... they were telling me that see...in your phone.. the display has been pasted in wrong way.. as the original display looks the other way.. i mean i took phone from them only on 23rd june n they are blaming me for same...!! i have purchased things from flipkart lot of times in past n recommended lot of people for same but this is for sure now.. that i will never do it in future... my mail i'd is. [protected]@yahoo.co.in Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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Motorola Support.