Motorola Solutions — Moto x style - hanging, over heating, torch sensor & now speaker issue occurred after pcb change | |||
This mobile model it self a defective phone. There was heating, hanging issue. I submitted mobile at motorola service center. They took it for 20 days. They change the pcb & without testing return it to me. Now phone is in more worst condition. While talking another person is not able to listen my voice. Motorola is very worst in services. I need my money back with compensation. P Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
To: Motorola India ; "[protected]@motorola.com" ; "[protected]@motorola.com" ; "[protected]@encompass.com" ; "technocare.[protected]@gmail.com" ; "[protected]@ensureservices.in" ; "director.[protected]@gmail.com" ; "[protected]@mailwc.custhelp.com"
Sent: Wednesday, June 22, 2016 8:10 PM
Subject: Re: : Moto x style--Over Heating, Hanging issue & torch sensor not working while 2 time shake--Work Order - JNP/MG/16/01820 [Incident:[protected]]
Motorola,
As per your below confirmation, I collected the Phone however now it is in more Worst & Pathetic condition. While talking, other Person is not able to hear my Voice. You people have wasted my 20 days for repairing & even did not bother to test the Phone before handover.
Torch light sensor also not working with two time shakes. I strictly mentioned to check the Phone before handover. No one even bother to call me about status. Now do not expect I will again submit the Phone for another 20 days to replace another part.
It was MY BIGGEST Mistake, I spend money with you Pathetic People. I have invested Rs 29000/- which is totally wasted as there is no worth for me.