[Resolved] Motorola Solutions — Motog3/ burnt during charging | |||
I bought moto g3 phone through Amazon on 31st of March 2016. Last week when I was charging it I saw sparks and then I quickly switch the charger off but till then the charging socket was completely Burnt. I went to Motorola service centreand, Indore, there they told me that this can't be replaced under warranty as it is a damage and repair will cost me 10000/-. I asked the lady to give me this in writing and she denied me for that too... I contacted Amazon and they are ready to provide me a replacement but only if Motorola service centre provides me in writing that the piece can't be replaced by them and it's damaged. I have bought at 5 Motorola MotoG3 phones for my family but now I am so much disappointed from the service they are providing that I will strongly recommend not to buy any Moto phone. Hoping for a quick solution -Bala Doshi [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |||
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Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
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